Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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MUSTEKBEL SHOUNE

Columbia,MO

Summary

  • I am a highly motivated and adaptable Business Administration student with hands-on experience in customer service, logistics, and time management. With a solid understanding of business principles and a proven ability to work effectively in diverse environments, I bring a strong work ethic and a passion for learning. My experiences as a delivery driver, car detailer, and logistics team member have allowed me to develop problem-solving skills, foster customer relationships, and manage time efficiently. Additionally, my volunteer work with Habitat for Humanity has enhanced my community engagement and teamwork abilities. As I work toward completing my degree, I am eager to leverage my skills and knowledge to contribute to organizational success and pursue a career in business administration/management.

Overview

5
5
years of professional experience

Work History

Package Delivery Driver FedEx

Badco
Columbia , MO
02.2024 - 07.2024
  • Delivered packages to residential and commercial locations, maintaining frequent and professional customer interactions
  • Coordinated pickups and drop-offs with local merchants and vendors, strengthening relationships and streamlining operations.
  • Strategically planned and executed delivery routes, optimizing time management to meet tight deadlines efficiently.
  • Resolved customer inquiries and delivery concerns promptly, demonstrating problem-solving and communication skills.
  • Conducted pre-route vehicle and equipment inspections to ensure safety and readiness for daily operations.

Car Detailer

Joe Machens dealerships
Columbia, Mo
07.2022 - 04.2023
  • Developed and implemented an efficient car-cleaning system.
  • Delivered high-quality customer service, ensuring client satisfaction, and repeat business.
  • Operated cleaning and restorative tools to maintain vehicle aesthetics and functionality.
  • Conducted thorough vehicle inspections, identifying and reporting defects to management.
  • Coordinated customer transportation services, enhancing theoverall dealership experience.

Logistics Team Member

MidwayUSA
Columbia, Mo
01.2020 - 02.2021
  • Maintained updated shipment status, tracking and tracing loads while in transit
  • Supported shipping department operations and inventory control
  • Established responsibilities consisted of performing a variety of tasks related to the organization, storage, and distribution of products within the warehouse facility
  • Operated effectively as a member of a team while demonstrating exceptional attention to detail, accuracy, and efficiency
  • Accumulated multiple skill sets involving teamwork, material management, and time management

Education

Bachelor of Science (B.S.) - Business Administration

Westminster College
Fulton, Mo
05-2025

Diploma -

Rock Bridge High School
Columbia, Mo
05.2020

Skills

  • Time Management & Efficiency
  • Customer Relationship Management
  • Communication and Interpersonal Skills
  • Adaptability and Problem-Solving
  • Technology Proficiency
  • Independence and Self-Motivation

Affiliations

  • Westminster Mens Soccer
  • Habitat for Humanity Volunteer

Languages

Arabic
Native/ Bilingual

Timeline

Package Delivery Driver FedEx

Badco
02.2024 - 07.2024

Car Detailer

Joe Machens dealerships
07.2022 - 04.2023

Logistics Team Member

MidwayUSA
01.2020 - 02.2021

Bachelor of Science (B.S.) - Business Administration

Westminster College

Diploma -

Rock Bridge High School

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MUSTEKBEL SHOUNE