Mutasem Alzuragat
Lakewood,OH
Summary
Dynamic Store Manager with a proven track record at Lucky's Quick Stop, excelling in customer service and problem-solving. Enhanced team productivity through effective training and implemented inventory systems that reduced waste. Achieved improved customer satisfaction by fostering strong customer relations and optimizing merchandise displays for increased sales visibility.
Overview
5
5
years of professional experience
Work History
Store Manager
Lucky's Quick Stop
09.2019 - 01.2025
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Supervised staff performance, providing ongoing training and support to enhance team productivity.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Conducted regular audits of cash registers and financial reports for accuracy and compliance.
- Analyzed sales data to identify trends, adjusting merchandise displays accordingly for improved visibility.
- Collaborated with suppliers to negotiate pricing, ensuring competitive product offerings in-store.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
No Degree -
Cuyahoga Community College
Cleveland, OHSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Lucky's Quick Stop
09.2019 - 01.2025
No Degree -
Cuyahoga Community College