Customer-oriented specialist offering more than 13 years of experience in customer satisfaction. Knowledgeable and driven with firm understanding of latest methods to eliminate infestations, deliver products safely and deliver contentedness. Well-rounded individual with high levels of drive and determination. Offering excellent communication and customer service skills while working hard. Looking to begin a career in the product management field, customer development or business success roles as well!
Overview
12
12
years of professional experience
Work History
Exterminator
Deer Solution- Repellent Service
Bloomfield, NJ
10.2021 - Current
Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
Removed debris such as webs and nests from property to support comprehensive pest control strategies.
Factored in current climate and property specifications when preparing and applying chemicals.
Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
Drove to customer residences and places of business to inspect for pests.
Completed required treatment documentation while on-site and returned paperwork to office for processing.
Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Earned strong positive feedback from customers demonstrated through positive social media reviews.
Applied chemical solutions on building surfaces to eliminate pests.
Auto Parts Delivery Driver
Auto Parts Inc.
Union City, NJ
01.2020 - 07.2020
Safely and punctually delivered auto parts to local automobile stores from large distributor.
Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Recorded each delivery using proper paperwork before leaving warehouse.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Loaded truck and properly secured items to prevent damage for deliveries.
Minimized company liability and risks to loads by obeying traffic laws.
Planning and organizational skills.
Delivery Driver
Amazon
Elizabeth, NJ
11.2015 - 03.2019
Verified daily deliveries against shipping instructions before delivering to customers.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Fostered positive working relationships with regular customers.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Operated vehicle safely in highly congested areas with no traffic violations.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Completed rush deliveries on tight timetables to satisfy customer needs.
Newspaper Delivery Person
PCS Publishing
Bellville, NJ
06.2008 - 11.2015
Organized and mapped efficient delivery routes to boost daily delivery numbers.
Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
Loaded and unloaded vehicles at distribution center, lifting heavy loads.
Made efficient and safe deliveries with minimal supervision.
Assembled and bagged newspapers prior to delivery.
Provided excellent customer service to subscribers and businesses.
Performed regular maintenance of personal vehicle to avoid delivery interruptions and delays
Lifted heavy loads and packed delivery vehicle making newspapers easily accessible at each stop.
Education
High School Diploma -
Barringer High School
Newark, New Jersey
06.1997
Skills
An expert in a area of responsibility and have built up a network of contacts