Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Matthew White

Wimberley,TX

Summary

Project Manager with extensive experience at Multimedia Solutions, Inc., specializing in stakeholder engagement and cost management. Led cross-functional teams to deliver multimedia projects on schedule and within budget, while providing mentorship to junior managers. Improved operational efficiency and client satisfaction through effective strategic planning and team development.

Overview

18
18
years of professional experience

Work History

Project Manager

Multimedia Solutions, Inc.
Austin & San Antonio, TX
05.2024 - Current
  • Oversaw project installations, managing field and in-house operations for timely, budget-compliant delivery.
  • Led cross-functional teams to deliver multimedia projects on time and within budget.
  • Developed comprehensive project plans detailing scope, timelines, and resources for multimedia initiatives.
  • Mentored junior project managers on best practices for execution and stakeholder engagement.
  • Created and maintained detailed project schedules, coordinating with internal teams, subcontractors, and clients.
  • Managed risk, resource allocation, and financial reconciliations for successful project execution.
  • Recovered hundreds of lost items into inventory by reorganizing product and storage processes.
  • Revived a failing $100K+ project, completing it on schedule and under budget.
  • Implemented process improvements to enhance tech morale and project efficiency.

Home Services Regional Manager

Best Buy
Central Texas
04.2019 - 04.2024
  • Led dynamic team to engage retail and corporate partners, ensuring seamless project execution.
  • Reduced fleet spending by 40% by optimizing technician utilization for improved operational efficiency.
  • Collaborated with store leadership to refine sales techniques based on client and technician feedback.
  • Monitored business trends to control costs while achieving productivity targets.
  • Conducted regular one-on-ones and ride-alongs with technicians to support career development.
  • Enhancing overall client satisfaction through NPS survey callback requests.
  • Spearheaded developmental training, certifications, and SOP execution with our technicians to have the knowledge, tools, and support needed.

Installation and Service Technician In Home/Store

Best Buy
08.2007 - 06.2019
  • Executed home theater and PC installations for commercial and residential clients.
  • Collaborated with direct leader to coach and train peers on services and processes.
  • Developed innovative solutions to boost sales and utilization while improving client experience.
  • Maintained accurate records of service calls and customer interactions.
  • Educated customers on product features and proper usage during installations.
  • Utilized diagnostic tools to identify and resolve technical issues promptly.

Education

High School Diploma -

Westmoore High School
Oklahoma City, OK

Some College (No Degree) - Information Technology

University of Alaska Anchorage
Anchorage, AK

Skills

  • Operational efficiency
  • Client experience improvement
  • Project management
  • Operational efficiency
  • Client experience improvement
  • Project management

Affiliations

Wimberley Youth Soccer Club | Wimberley, TX

  • Treasurer & Coach - Managed costs, kept operations efficient, & provided the next generation of youth a passion for Soccer.

Geek Squad Summer Academy | Texas & Alaska

  • G.E.A.R. Officer & Instructor - Managed operations, supported cross functional teams, & taught kids about technology.

Food Banks | Central Texas & Rio Grande Valley

  • Sorting food & assisting with warehouse operations

Habitat for Humanity | Anchorage, AK

  • Landscaping

References

References available upon request.

Timeline

Project Manager

Multimedia Solutions, Inc.
05.2024 - Current

Home Services Regional Manager

Best Buy
04.2019 - 04.2024

Installation and Service Technician In Home/Store

Best Buy
08.2007 - 06.2019

High School Diploma -

Westmoore High School

Some College (No Degree) - Information Technology

University of Alaska Anchorage