MY-KAH GOINS
Alabaster,AL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
Work History
OVERNIGHT STOCKER
Walmart
Alabaster, AL
11.2024 - Current
- Stocked and neatly arranged items on shelves
- Lifted heavy boxes up to 50 lbs on a regular basis
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation
- Adhered to company policies and procedures when receiving, stocking, rotating, pricing, and merchandising products
- Maintained store aesthetic by organizing merchandise and creating attractive displays
- Unloaded trucks and properly stored items in designated areas
- Maintained a clean working environment by sweeping, mopping, dusting, and organizing shelves
ONLINE PERSONAL SHOPPER
Walmart
Alabaster, AL
05.2020 - 11.2024
- Performed quality assurance checks on all outgoing orders before they were shipped out
- Maintained accurate records of customer orders and delivery status to ensure timely fulfillment
- Responsible for ensuring that all orders are properly packaged prior to shipping out
- Identified opportunities to upsell additional merchandise based on customers' interests and budget constraints
- Resolved customer complaints quickly by contacting leadership
- Maintained positive working relationships with customers, team members, and leadership
VISTA VOLUNTEER
Ameri Corps
Tuscaloosa, AL
08.2022 - 08.2024
- Provided technical assistance to staff members on using software applications related to volunteer management systems
- Coordinated logistics for large-scale conferences including registration processes and catering arrangements
- Assisted in developing fundraising campaigns that raised over $10K for a local non-profit organization
- Evaluated existing policies and procedures related to volunteer engagement practices at the organization
SCHOOL AMBASSADOR VOLUNTEER
Stillman College
Tuscaloosa, US
02.2022 - 05.2023
- Provided orientation for new students by introducing them to school policies and procedures
- Managed social media accounts dedicated to promoting the achievements of faculty, staff, and students
- Facilitated positive interactions between current students and incoming freshmen during orientation days
- Conducted research on best practices for improving student engagement and retention rates
- Developed excellent communication skills while providing school tours to prospective families and students
GIRL SCOUT VOLUNTEER
Tuscaloosa, AL
02.2022 - 02.2023
- Utilized positive reinforcement methods to motivate youth to achieve personal goals within program
- Conducted educational presentations on topics related to Girl Scouting such as leadership development, environmental stewardship, community service projects
- Created and managed budgets for multiple activities, ensuring that all funds were spent appropriately
- Facilitated team building exercises among Scouts in order to build relationships within the group
- Organized, led, and promoted interest in recreational activities
Education
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE
Stillman College
Tuscaloosa, AL, US05.2023
Skills
- Customer engagement
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Excellent communication
- Reliability
- Time management abilities
- Professionalism
- Verbal and written communication
- Team building
- Cash handling
- Patience and empathy
Awards
Alpha Kappa Alpha Sorority, INC
Timeline
OVERNIGHT STOCKER
Walmart
11.2024 - Current
VISTA VOLUNTEER
Ameri Corps
08.2022 - 08.2024
SCHOOL AMBASSADOR VOLUNTEER
Stillman College
02.2022 - 05.2023
GIRL SCOUT VOLUNTEER
02.2022 - 02.2023
ONLINE PERSONAL SHOPPER
Walmart
05.2020 - 11.2024
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE
Stillman College
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