Mya Adams
Chandler,AZ
Summary
Hard working associate with a great work ethic, with quick problem-solving skills. Provides outstanding customer service, no matter the setting, being attentive to detail and always willing to go above and beyond for everyone. Always willing to help in any way and contribute to a positive work environment. Friendly and approachable.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Canes
Chandler, AZ
09.2023 - Current
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Provided training to new crew members on proper customer service techniques and store policies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Pharmacy Technician
CVS
Maricopa, AZ
04.2023 - 09.2023
- Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling solutions and other pharmaceuticals
- Monitored prescription refill requests and communicated with patients regarding their status.
- Provides friendly customer service at prescription drop-off and pick-up counter while responding to customer questions and requests for specific items
- Maintain patient confidentiality and follow policies and procedures
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Dispatch Operations Specialist
Amazon
Tempe, AZ
03.2022 - 03.2023
- Tracked driver progress, ensuring they meet delivery timeframes
- Used software and tools to assign delivery routes to drivers, optimizing efficiency and reducing delays
- Problem-solve by addressing issues like route disruptions, vehicle breakdowns, or missed deliveries by implementing real-time solutions
- Maintained consistent communication with drivers to provide updates, resolve questions, and offer support
- Handled customer inquiries related to deliveries, providing accurate updates and solutions
- Monitored key metrics such as delivery success rates, driver performance and on-time arrivals
- Operate Amazon’s dispatch and logistics platforms to track packages, assign deliveries, and optimize operations
Cashier/ Sales Associate
The Home Depot
Mesa, AZ
11.2020 - 07.2021
- Scan items, applied discounts, and ensured all transactions were accurate
- Accepted cash, credit/debit cards, checks and gift cards while providing correct change when necessary
- Process returns or exchanges, ensuring policies are followed and customers are satisfied
- Greet customers warmly and provided assistance with questions about products, prices, or promotions
- Addressed and resolved any checkout related concerns or escalate to a supervisor as needed
Education
High School Diploma -
McClintock High School
Tempe, AZ05.2021
Some College (No Degree) - Forensic Psychology
Grand Canyon University
Phoenix, AZSkills
- Courteous demeanor
- Problem-solving abilities
- High-energy attitude
- Organized
- Cash Handling
- Sales/POS Operation
- Self-motivated
- Empathetic
Certificates
Basic Life Support
American Red Cross, January 2025
Timeline
Crew Member
Raising Canes
09.2023 - Current
Pharmacy Technician
CVS
04.2023 - 09.2023
Dispatch Operations Specialist
Amazon
03.2022 - 03.2023
Cashier/ Sales Associate
The Home Depot
11.2020 - 07.2021
High School Diploma -
McClintock High School
Some College (No Degree) - Forensic Psychology
Grand Canyon University