Reneshia Wheeler
Las Vegas,NV
Overview
10
10
years of professional experience
Work History
Crew Member
Little Caesar’s
05.2015 - 08.2017
- Little Caesars team member jobs involved preparing and serving food, operating kitchen equipment, ringing up sales, upselling and cleaning work stations
- Being an efficient, timely, and hard-working individual helped me receive the most favor during my employment
- This was my first job ever, I worked part-time while I was still in high school, just trying to earn money
Brand Representative
Goodwill Company
06.2018 - 08.2018
- I was responsible for cash handling, merchandising, sorting, cleaning, hanging, pricing, and tagging miscellaneous donated merchandise
- This was a temporary full-time summer job because I went off to University of Nevada, Reno in August 2017
Food Service Worker
Chartwell’s Silver & Blue Catering
09.2018 - 09.2019
- Ensuring diners have a positive experience at food catering events by exhibiting excellent customer service
- My duties included prepping, cooking, greeting diners and taking orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables
- I also cleaned dishes and the kitchen when business was slow
Online Grocery Shopper
Walmart
10.2019 - 08.2020
- As a personal shopper, I was responsible for shopping each customer’s online grocery order while ensuring quality and accuracy that will allow us to build customer trust and loyalty
- I sometimes dispensed the orders out to customers once they arrived
Machine Operator II
Panasonic North America
09.2020 - 07.2021
- I was responsible for performing various tasked to set up, operate, monitor, troubleshoot and perform preventive maintenance on my assigned machine for the night
- Tested the temperature and viscosity of the liquid mixture to make sure it met the requirements to transfer the slurry to the next step of the process
Licensed Real Estate Agent
Nevada Real Estate Group
02.2022 - 05.2022
Licensed Real Estate Agent
Craig Team Realty
07.2022 - 08.2022
Team Lead
Hot N Juicy Crawfish
12.2023 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Some College - Prerequisites for nursing, Social Work
University of Nevada, Reno
10.2020
Advanced Honors Diploma - Business Major
Canyon Springs High School
06.2017
Skills
- Impeccable Memory
- Store Presentation and Sales Floor
- Accepting payment
- High energy
- Upselling
- Customer Experienced
- Communication
- High Volume
- Courteous Demeanor
- Policies and Procedures
- Fast Learner
- Microsoft Office (Excel, Word, PowerPoint)
- Ability to navigate POS systems quickly
- Quality Control
- Complaint resolution
- Product Management
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Team Supervision
- Staff Training
- Conflict Resolution
- Cash Handling
Timeline
Team Lead
Hot N Juicy Crawfish
12.2023 - Current
Licensed Real Estate Agent
Craig Team Realty
07.2022 - 08.2022
Licensed Real Estate Agent
Nevada Real Estate Group
02.2022 - 05.2022
Machine Operator II
Panasonic North America
09.2020 - 07.2021
Online Grocery Shopper
Walmart
10.2019 - 08.2020
Food Service Worker
Chartwell’s Silver & Blue Catering
09.2018 - 09.2019
Brand Representative
Goodwill Company
06.2018 - 08.2018
Crew Member
Little Caesar’s
05.2015 - 08.2017
Some College - Prerequisites for nursing, Social Work
University of Nevada, Reno
Advanced Honors Diploma - Business Major
Canyon Springs High School
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