Mya Bagley
Daly City,CA
Summary
Professional with extensive experience in clinical patient care and high-volume coordination. Proven ability to manage complex schedules and navigate electronic health record systems. Demonstrated leadership in team environments while maintaining exceptional documentation standards in fast-paced settings.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Registered Behavior Technician
Kyo Autism Therapy
Daly City, CA
11.2025 - Current
- Deliver 1:1 Applied Behavior Analysis (ABA) interventions for children and adolescents with ASD, using positive reinforcement to reach developmental milestones in communication and social skills.
- Record meticulous real-time data and clinical notes to monitor treatment efficacy and ensure clear communication with BCBAs and families.
Patient Care Technician
Mindful Health Solutions (MHS)
San Francisco, California
03.2025 - 07.2025
- Supported clinical staff in delivering advanced mental health treatments, including TMS and Esketamine therapy, while providing a calm environment for patient intake and monitoring.
- Handled confidential patient records using NextGen EHR and Phreesia, ensuring 100% compliance with HIPAA standards and internal documentation protocols.
Placement Coordinator
Child Care Careers (CCC)
Brisbane, California
10.2023 - 03.2025
- Coordinated high-volume scheduling by matching pre-screened educators with childcare programs to meet specific classroom requirements and client staffing needs.
- Oversaw a dynamic placement database and conducted post-assignment follow-ups to gather feedback and ensure high levels of client satisfaction.
Team Lead & Barista
Philz Coffee
San Francisco, California
11.2021 - 06.2023
- Directed daily operations and shift workflows for a high-volume team, overseeing opening/closing duties and delegating tasks to ensure consistent service excellence.
- Mentored new hires and resolved customer concerns with professionalism, maintaining a positive team culture during high-pressure periods.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA05-2023
Associate of Arts - Psychology
College of The Sequoias
Visalia, CA12-2020
Skills
- Applied Behavior Analysis (ABA) and Behavioral Intervention
- Patient Intake and Treatment Monitoring
- Clinical Documentation and HIPAA Compliance
- EHR Systems: NextGen, Phreesia, and CentralReach
- High-Volume Scheduling and Resource Allocation
- TMS Therapy (Brainsway & Magventure) and Esketamine (SPRAVATO)
- Workflow Optimization and SOP Adherence
- Crisis Management and Conflict Resolution
- Microsoft 365 (Advanced Excel, Outlook, and Teams)
- Customer Relationship Management and Service Excellence
- Team Leadership, Mentorship, and Staff Training
- Professional Communication and Stakeholder Collaboration
Certification
Registered Behavior Technician (RBT) — Behavior Analyst Certification Board (BACB), #RBT-26-525932, Issued March 2026
Websites
Timeline
Registered Behavior Technician
Kyo Autism Therapy
11.2025 - Current
Patient Care Technician
Mindful Health Solutions (MHS)
03.2025 - 07.2025
Placement Coordinator
Child Care Careers (CCC)
10.2023 - 03.2025
Team Lead & Barista
Philz Coffee
11.2021 - 06.2023
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate of Arts - Psychology
College of The Sequoias