Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Burford

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Bartender Assistant

Britts Bar Service
01.2024 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Accepted payments, calculated change, processed cards and issued receipts.
  • Ensured timely service for guests by quickly learning drink recipes and accurately measuring ingredients.
  • Increased bartender productivity by prepping garnishes, glassware, ice, mixing tools, and other essential items before peak hours.
  • Collected, washed, polished, and replaced glasses.

Server

Honeysuckle Restaurant and Catering
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Hostess

Victorios Oyster Bar
09.2021 - 03.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Provided patrons with estimated waiting times during peak service hours.

Education

High School Diploma -

Florida Virtual School

Skills

  • Cleanliness maintenance
  • Order taking
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Menu memorization
  • Safe food handling
  • Food running
  • High volume dining

Timeline

Bartender Assistant

Britts Bar Service
01.2024 - Current

Server

Honeysuckle Restaurant and Catering
03.2022 - Current

Hostess

Victorios Oyster Bar
09.2021 - 03.2022

High School Diploma -

Florida Virtual School

Similar Profiles

CREATE PROFILE
Mya Burford