Mya Chavez
Los Angeles,CA
Summary
Achieved improved record accuracy and accessibility through effective management of patient health files. Enhanced patient flow by implementing streamlined processes for new patient record preparation and admission/discharge procedures. Optimized operational efficiency by facilitating timely retrieval of records from off-site storage. Strengthened patient confidentiality by promoting strict adherence to HIPAA privacy policies. Increased campus safety through the implementation of effective security measures and proactive engagement. Successfully navigated high-pressure situations while maintaining composure during interactions with difficult individuals. Delivered exceptional service excellence by processing multiple orders and payments with speed and accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Los Angeles Community Hospital
Los Angeles, CA
12.2024 - 12.2025
- Assisted in monitoring vital signs and documenting patient health data.
- Provided direct patient care, ensuring comfort and addressing basic needs
- Communicated effectively with patients and families regarding care processes.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Concession Stand Worker
Legends Sofi Stadium
Inglewood, CA
11.2023 - 08.2024
- Operated point-of-sale system efficiently to process transactions and handle payment accurately
- Prepared and served food items according to health and safety regulations
- Maintained cleanliness of concession area, ensuring compliance with sanitation standards
- Assisted customers by providing product information and addressing inquiries promptly
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
Central Supply
Huntington Park Nursing Center
Los Angeles, CA
05.2024 - 08.2024
- Maintained accurate records of inventory levels and restocked supplies as needed.
- Received, checked-in, and distributed medical equipment and supplies to various departments throughout the facility.
- Performed quality assurance checks on incoming shipments for accuracy and completeness.
- Assembled and maintained supply carts for use in patient care areas.
- Ordered stock items according to established ordering parameters while maintaining budgetary constraints.
- Reviewed expired products and disposed of them according to hospital guidelines.
- Responded to requests from physicians and nurses regarding product availability or special orders.
- Provided training to new staff members on the proper use of central supply services.
Medical Records Department
Rio Hondo Subacute Nursing Center
Los Angeles, CA
02.2024 - 05.2024
- Facilitated timely communication between medical staff, patients, families, and other healthcare professionals.
- Developed, implemented and maintained medical records policies and procedures.
- Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
- Evaluated patient care documentation to ensure accuracy of data entry into electronic health record system.
- Collaborated with physicians, nurses and other healthcare professionals to improve quality of patient care documentation.
- Trained staff on proper use of the electronic health record system.
Cashier Customer Service
Taco Bell
Los Angeles, CA
11.2023 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed and implemented creative strategies to improve team effectiveness and results.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Executive Management Security
Security Guards Inc.
Los Angeles, CA
12.2023 - 2025
- Monitored work environment for safety compliance and executed necessary actions to mitigate risks.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility with customer service.
- Performed first aid and CPR when necessary during emergency situations.
Education
Certificate - Phlebotomy
College Careers Center
San Fernando, CAHigh School Diploma - undefined
Garfield High School
Los Angeles, CA06.2024
Skills
- Innovation management
- Organizational Development
- Data Analytics
- HIPAA Compliance
- Medical office administration
- Medical records audits
- HIPAA Regulations
- Product presentation
- Upselling strategies
- Supply Ordering
- Communication skills
- Audits
- Organization
- Data Entry
- Multitasking
- Recordkeeping
- Good Telephone Etiquette
- Calm Under Pressure
- Verbal Communication
- Task Prioritization
- Supervision and leadership
- Team Management
Certification
BLS
CPR
Timeline
Patient Care Technician
Los Angeles Community Hospital
12.2024 - 12.2025
Central Supply
Huntington Park Nursing Center
05.2024 - 08.2024
Medical Records Department
Rio Hondo Subacute Nursing Center
02.2024 - 05.2024
Executive Management Security
Security Guards Inc.
12.2023 - 2025
Concession Stand Worker
Legends Sofi Stadium
11.2023 - 08.2024
Cashier Customer Service
Taco Bell
11.2023 - 12.2023
High School Diploma - undefined
Garfield High School
Certificate - Phlebotomy
College Careers Center