Mya Cortes
Summary
Licensed Esthetician with over three years of experience providing personalized skincare treatments and exceptional client care in a luxury spa environment. Skilled in performing comprehensive skin consultations, developing customized treatment plans, and helping clients achieve their skincare goals through results-driven treatments and education. Dedicated to continued professional growth and currently pursuing Florida Electrologist license to expand expertise in advanced aesthetic procedures.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Esthetician
Zen Day Spa
Venice, Florida
01.2023 - Current
- Conducted skin consultations and developed personalized treatment plans for clients.
- Performed advanced facial treatments, including Hydrafacial, dermaplaning, microdermabrasion, BioRePeel, and LED light therapy.
- Educated clients on effective skincare routines with tailored product recommendations.
- Promoted salon exclusive skincare products and encouraged service upgrades to enhance client satisfaction.
- Built lasting client relationships through exceptional service and personalized treatment experiences.
- Maintained organized treatment environment while adhering to sanitation protocols between services.
- Participated in continuing education to stay current on advanced skin care techniques, industry, trends, and aesthetic treatments
Front Desk Receptionist
Zen Day Spa
Venice, Florida
04.2022 - 01.2023
- Coordinated front desk operations to ensure seamless client experiences at Zen Day Spa.
- Managed client check-in and check-out processes and provided phone support, ensuring smooth reception operations.
- Welcomed customers with a friendly smile at the front desk. to create a welcoming atmosphere.
- Resolved client complaints swiftly, consistently achieving exceptional customer satisfaction.
- Provided prompt and professional responses to inquiries via phone or email.
- Explained policies and procedures clearly to visitors.
- Scheduled appointments efficiently, improving client experience and operational flow.
Education
A.S. - Business
State College Of Florida
Venice, FLSkills
- Skin analysis
- Treatment planning
- Advanced Facial Treatments
- Hydrafacial
- Dermaplaning
- Microdermabrasion
- BioRePeel
- LED light therapy
- Microneedling PRP
- Client consultations
- Client education
- Sanitation protocols
- Time management
- Retail sales
Certification
- Florida Licensed Esthetician
- Florida Electrologist License (Graduating 12/17/26)
- Florida Licensed Nail Technician
Certifications
- Microneedling
- PRP
- Phlebotomy
Timeline
Esthetician
Zen Day Spa
01.2023 - Current
Front Desk Receptionist
Zen Day Spa
04.2022 - 01.2023
A.S. - Business
State College Of Florida