Mya Fontenette
Walamart
Breaux Bridge ,LA
11
years of professional experience
Self-motivated professional with experience in retail operations and cash handling. Demonstrated ability to solve problems and manage time effectively, contributing to improved customer satisfaction and efficient store layouts during overnight remodels.
Experienced with nighttime store remodels, focusing on optimizing layouts and enhancing overall aesthetics. Utilizes strong teamwork and adaptability to meet dynamic project needs seamlessly. Track record of consistently improving store environments through effective planning and execution.
Dedicated professional with strong customer service skills and a proven track record in problem-solving. Committed to maintaining high standards of organization and time management while adapting quickly to changing priorities.Customer service experience.
Work History
Customer Service Representative
8 Months- Assisted in executing overnight store remodels to enhance product presentation and layout.
- Collaborated with team members to efficiently relocate merchandise and fixtures during remodeling projects.
- Maintained cleanliness and organization of work areas, ensuring compliance with safety standards.
- Operated equipment such as pallet jacks and forklifts for efficient stock movement during resets.
- Adapted quickly to changing plans and priorities based on management directives during nightly operations.
- Safeguarded company assets by properly securing tools and equipment after each shift.
- Reduced inventory discrepancies by conducting thorough stock counts during overnight shifts.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
AP OPERATIONS
2 Years 9 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Assistant Manager
2 Years- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer, balancing at shift end.
- Restocked shelves and organized merchandise to enhance store presentation.
- Collaborated with team members to improve customer service strategies.
- Trained new cashiers on register operations and customer interaction protocols.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma
Skills
Store layout planning
Shelf stocking
Heavy lifting
Workload balancing
Sales floor maintenance
Customer service experience
Heavy equipment operation
Hand tool proficiency
Teamwork
Teamwork and collaboration
Team player
Problem-solving
Time management
Problem-solving abilities
Multitasking
Reliability
Organizational skills
Team collaboration
Active listening
Team building
Task prioritization
Self motivation
Measurements and calculations
Interpersonal skills
Timeline
Customer Service Representative
Walamart
12.2025 - CurrentRead More
AP OPERATIONS
Walmart
03.2023 - 12.2025Read More
Assistant Manager
Dollar General Market
03.2015 - 03.2017Read More
Cecilia Sr High School
High School Diploma
Read More