MYA GIBSON
Houston,Texas
Summary
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Outgoing and friendly, delivering customer service and administrative excellence, including clerical support and public interaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Legal Secretary
Zehl & Associates
Houston, TX
06.2024 - 08.2024
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Scheduled and made appointments for 2 attorneys.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Conducted research on legal cases and prepared summaries for attorneys.
Legal Assistant /Legal Secretary
Bergquist Law Firm
Houston, TX
09.2022 - 05.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
- Assisted with trial preparation, gathering crucial evidence for successful litigation outcomes
- Conducted comprehensive legal research, providing valuable insights for case development and strategy formulation
- Collaborated with attorneys to develop effective litigation strategies, contributing to favorable case resolutions
- Managed deadlines effectively ensuring timely submission of all required filings and correspondence
- Drafted and reviewed legal documents such as pleadings, motions, and discovery requests to ensure accuracy and compliance with court rules
- Increased productivity by managing multiple complex cases simultaneously while prioritizing tasks effectively.
Medical Records Specialist
Houston Methodist
Houston, TX
08.2018 - 03.2021
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records
- Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department
- Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management
- Streamlined medical record retrieval by implementing an efficient filing system
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality
- Reviewed charts and flagged incomplete or inaccurate information
- Tracked and monitored requests for medical records release.
Education
Diploma -
John F Kennedy High School
Taylor, MI06.2017
Skills
- Communication skills
- Relationship building
- Excellent people skills
- Client service
- Professional demeanor
- Litigation
- Trial
- Drafting
- Multi-tasking strength
- Trend knowledge
- Problem-solving skills
- Excellent Customer Service
- Fast pace
- Legal Research
- Task Prioritization
Timeline
Legal Secretary
Zehl & Associates
06.2024 - 08.2024
Legal Assistant /Legal Secretary
Bergquist Law Firm
09.2022 - 05.2024
Medical Records Specialist
Houston Methodist
08.2018 - 03.2021
Diploma -
John F Kennedy High School