Mya Hyacinthe
Phoenix,AZ
Summary
I am a driven student with a passion for being involved in community service work and growing in deep relationships with those around me. I possess excellent organizational skills and motivation I like to get things done on time and properly. I am Known for working hard at all that I do efficiently and diligently. I Enjoy meeting people of different cultural backgrounds and growing my communication skills to form relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nanny
Diana McCarthy
06.2024 - 08.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Engaged with children on age-appropriate level.
- Monitored children's play activities to verify safety.
Lifeguard
Kent Country Club
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Monitored pools and surrounding areas for adherence to safety protocols.
Childcare Assistant
Maranatha Bible Missionary Conference
05.2023 - 08.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children between ages of 2 and 5 safe and secure with vigilant oversight.
- Read stories, sang songs and facilitated creative play.
Customer Service
Tilted Tulip
05.2022 - 06.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Showed Customer around the store and answered questions
- Provided support during peak periods, effectively managing workload to avoid dropped calls or missed opportunities.
- Offered additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
- Increased customer loyalty through personalized interactions, building rapport with clients.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Northpointe Christian
Grand Rapids, MI05-2024
Skills
- Friendly
- Approachable
- Emotionally supportive
- Toddler care experience
- Hardworking
- Dedicated
- Responsible
- Reliable
- Satisfaction monitoring
- Conflict Resolution
- Market awareness
- Resourcefulness
Certification
-CPR and AED certified
-Lifeguard certified
- First Aid Certified
Timeline
Nanny
Diana McCarthy
06.2024 - 08.2024
Lifeguard
Kent Country Club
05.2024 - 08.2024
Childcare Assistant
Maranatha Bible Missionary Conference
05.2023 - 08.2024
Customer Service
Tilted Tulip
05.2022 - 06.2024
High School Diploma -
Northpointe Christian
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