Mya Hyatt
West Point,MS
Summary
Motivated professional known for delivering exceptional customer service and fostering teamwork. Experienced in managing inventory and transaction accuracy, ready to leverage skills to drive efficiency and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Front End Cashier
Daylight Doughnuts
West Point, MS
03.2021 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change was provided to customers.
- Assisted in inventory management by restocking merchandise and tracking product levels.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented strategies to enhance checkout speed, improving overall customer satisfaction.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Guest Service Representative
Hampton Inn Suites
West Point, MS
08.2018 - 03.2022
- Managed guest check-ins and check-outs efficiently, ensuring exceptional customer service experiences.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Coordinated room assignments and maintained accurate reservation records using property management system.
- Trained new staff on front desk operations, fostering a collaborative team environment.
Education
Associate of Science - Business Administration And Management
Miller-Motte College
Arlington, VA05-2028
High School Diploma -
West Point High School
West Point05-2017
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Team player attitude
- Cash handling expertise
- Reliability and punctuality
- Cash register operation
- Professional appearance
Timeline
Front End Cashier
Daylight Doughnuts
03.2021 - 10.2023
Guest Service Representative
Hampton Inn Suites
08.2018 - 03.2022
Associate of Science - Business Administration And Management
Miller-Motte College
High School Diploma -
West Point High School