A rigorous task, driven, professional with substantial experience in customer service. Superior commutative and interpersonal skills to interact with diverse individuals and groups at all organization levels.
Overview
6
6
years of professional experience
Work History
Server
Fire Of Fifth
Peru , IL
04.2022 - Current
Explained menu items and suggested appropriate options for food allergy concerns.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
August Hill Winery
Utica , IL
08.2021 - Current
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
Applebees Rmh
Peru, IL
07.2017 - 05.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
Sprinkler Service Foreman /Field Inspector at Allied Fire / Wiginton Fire / Northstar FireSprinkler Service Foreman /Field Inspector at Allied Fire / Wiginton Fire / Northstar Fire