Mya King
Bellefontaine,OH
Overview
11
11
years of professional experience
Work History
Sales Associate and Production Assistant
Marie's Candies
West Liberty, OH
06.2015 - Current
- Successfully learned how to manage various time sensitive tasks all at once while assisting other team members
- Interacted with customers to identify purchasing needs and direct them to appropriate areas of the store
- Facilitated stock management by rotating expiring products and organized store displays to enhance product visibility
- Sanitized contaminated surfaces between preparations of differing product types to avoid cross contamination in compliance with food safety guidelines
- Assisted with candy preparation by hand rolling creams, placing product on the chocolate conveyer belt, and keeping a watchful eye on heating product
Manager
Ohio Fitness and Martial Arts
Bellefontaine, OH
08.2018 - Current
- Created and curated various social media postings to assist in attracting new members while also informing current followers of gym updates and programs
- Monitored premises, screened visitors, updated logs, and issued passes to maintain security
- Assisted clients with inquiries, providing information on classes, schedules, and membership options
- Maintained accurate records of member sign-ups, payments, and class attendance for operational efficiency
- Implemented organizational improvements to enhance front desk workflow and customer interactions
- Trained new reception staff on procedures, software systems, and customer service best practices
- Assigned gym cleaning responsibilities to staff, ensuring maintenance of lifitng areas
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Resolved customer problems and complaints
- Handled cash transactions and maintained sales and payments records accurately
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
Education
Associate of Science - Business Marketing
Clark State Community College
Springfield, OH01-2022
Skills
- Microsoft Excel, Word & PowerPoint
- Cash Register Operation
- Customer Service & Retail
- Food Production
- Time management & Decision-Making
- Staff Training & Development
- Documentation and Reporting
- Shift Scheduling
- Inventory Management
- Attention to detail
Timeline
Manager
Ohio Fitness and Martial Arts
08.2018 - Current
Sales Associate and Production Assistant
Marie's Candies
06.2015 - Current
Associate of Science - Business Marketing
Clark State Community College