Mya Kretchman
Orlando,FL
Summary
I am an enthusiastic and hardworking individual with a passion for providing great care, both to people and animals. My experience at Purple Ocean taught me how to manage multiple responsibilities, provide excellent customer service, and maintain a clean, organized environment. As a lifelong athlete, I’ve developed strong teamwork, discipline, and time-management skills. I thrive in fast-paced settings and love the opportunity to connect with both pets and their owners, making me excited to bring my positive energy and dedication to the K9 resort. I have had dogs my entire life and recently got my puppy CGC Certified and trained through the American Kennel Club.
Overview
3
3
years of professional experience
Work History
Team Member
Purple Ocean Superfood Bar
Orlando, FL
10.2023 - 08.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Greeted customers and answered questions regarding products and promotions.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously.
Volunteer
Coalition for the Homeless of Central Florida
Orlando, FL
08.2021 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Arts - Marketing
University of Central Florida
Orlando, FL05-2028
High School Diploma -
Timber Creek High School
Orlando, FL05-2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Clear Communication
- Area and Facility Cleaning
- Fluent in Spanish
Languages
Spanish
Full Professional
Affiliations
I played Varsity and travel Softball all 4 years of high school at the same time that I was taking Dual Enrollment college courses, employed at Purple Ocean, and finishing my high school classes with a 3.9 unweighted GPA.
References
References available upon request.
Timeline
Team Member
Purple Ocean Superfood Bar
10.2023 - 08.2024
Volunteer
Coalition for the Homeless of Central Florida
08.2021 - 10.2023
Bachelor of Arts - Marketing
University of Central Florida
High School Diploma -
Timber Creek High School
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