Overview
Work History
Education
Skills
Timeline
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Mya Magnatta

2646 Scheetz St, Youngstown,OH

Overview

7
7
years of professional experience

Work History

Server/Assistant Manager

La Casa Mexicana
Boardman, OH
03.2024 - Current
  • Resolved customer complaints promptly, ensuring a positive dining experience.
  • Delegated tasks and guided coworkers to enhance teamwork and service quality.
  • Developed strategies to streamline operations and enhance overall restaurant efficiency.

Server/Food Runner

Outback Steakhouse
Boardman, OH
12.2023 - 09.2024
  • Delivered outstanding customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Took customer orders accurately and promptly, contributing to smooth service flow.
  • Addressed customer inquiries effectively, enhancing overall dining experience.

Peer Success Mentor

Kent State University, Student Success Programs
Kent, Ohio
07.2023 - 05.2024
  • Facilitated development of success skills in mentees, enhancing their communication, problem-solving, and goal-setting abilities.
  • Conducted regular one-on-one meetings with mentees to address challenges, celebrate successes, and establish actionable goals.
  • Represented student concerns in university committees, contributing to discussions that influenced policy decisions.

Server/Assistant Manager

Salvatore's Italian Grille
Youngstown, OH
08.2019 - 11.2023
  • Trained new staff on restaurant policies and customer service standards to enhance team performance.
  • Coordinated daily operations to ensure seamless dining experiences for guests.
  • Handled incoming calls with professional greeting and provided detailed information about menu items and services.

Education

Bachelor of Arts - Criminology, Minor- Psychology

Kent State University
Kent, OH
05-2026

Skills

  • Team coordination
  • Communication
  • Attention to detail
  • Efficient workflow management
  • Data analysis
  • Microsoft Excel
  • Microsoft Word
  • Problem solving
  • Interpersonal skills

Timeline

Server/Assistant Manager

La Casa Mexicana
03.2024 - Current

Server/Food Runner

Outback Steakhouse
12.2023 - 09.2024

Peer Success Mentor

Kent State University, Student Success Programs
07.2023 - 05.2024

Server/Assistant Manager

Salvatore's Italian Grille
08.2019 - 11.2023

Bachelor of Arts - Criminology, Minor- Psychology

Kent State University
Mya Magnatta