Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mya Miller

Bismarck,ND

Summary

Hardworking, professional in hospitality, high productivity, and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in outstanding communication skills, teamwork, the ability to resolve conflicts, and adaptability, ensuring exceptional dining experiences for guests.

Overview

5
5
years of professional experience

Work History

Server

Walrus Restaurant
Bismarck, ND
07.2022 - Current
  • Ensured timely and accurate order-taking from customers to enhance service efficiency.
  • Maintained cleanliness and proper dining room setup consistently throughout the shift.
  • Communicate daily specials and signature menu items effectively to guests.
  • Operated POS terminals for seamless order input, bill splitting, and total calculations.
  • Monitored food storage, handling, preparation, and delivery to maintain health and safety standards.
  • Gathered customer feedback regarding food quality to address issues swiftly.
  • Increased customer loyalty through consistent and dependable service.
  • Cross-trained in other areas, such as hosting and bartending, as needed.

Banquet Server

Baymont Inn & Suite Hotel
Mandan, ND
11.2021 - 02.2023
  • Responded promptly and courteously to guest inquiries and complaints.
  • Demonstrated comprehensive knowledge of menu items, ingredients, and preparation methods.
  • Assisted in setup and breakdown of banquet tables, chairs, linens, and equipment.
  • Served orders by efficiently delivering selections from kitchen.
  • Cleared used plates and utensils post-meal service.
  • Uphold high food, beverage, and service standards to exceed customer expectations.
  • Followed sanitation guidelines for food handling at all times.

Server

Cracker Barrel Restaurant
Bismarck, ND
07.2021 - 07.2022
  • Ensured timely and accurate order taking from customers to enhance server efficiency.
  • Maintained cleanliness and proper dining room setup consistently throughout the shift.
  • Communicated daily specials and signature menu items effectively to guests.
  • Operated POS terminal for seamless order input, bill splitting, and total calculations.
  • Monitored food storage, handling, preparation, and delivery to maintain health and safety standards.
  • Gathered customer feedback regarding food quality to address issues swiftly.
  • Increased customer loyalty through consistent and dependable service.

Sales Associate

Plato's Closet
Bismarck, ND
09.2020 - 09.2021
  • Processed transactions and collected payments while providing accurate change.
  • Managed returns and exchanges per company policies to ensure customer satisfaction.
  • Arranged merchandise displays with signage to enhance sales and manage overstock.
  • Answered incoming calls to provide information on store products and services.
  • Built relationships with peers and upper management to foster team collaboration.
  • Assisted customers with product selection, sizing, and styling for optimal experience.
  • Monitored for security risks and thefts, taking action to prevent loss.

Education

High School Diploma -

Mandan High School
Mandan, ND
05-2022

Skills

  • Team collaboration
  • Service efficiency
  • Time management
  • Conflict resolution
  • Communication skills
  • Professionalism
  • Food safety
  • Memory retention

Languages

American Sign Language
Limited

References

  • Glen Samuels - Flight Attendant, United Airlines

      Phone: (303) 910-2468   Email:  glen.samuels@united.com

  • Shawn Sanford - Manager, Walrus Restaurant

      Phone: (701) 426-1158   Email: ShawnSanford84@yahoo.com

  • Laurel Eckroth - Server, Walrus Restaurant

      Phone: (701) 400-6598  Email: lauriee@ndsc.org

  • Kylie Fox - Sales Manager, Baymont Inn

      Phone: (701) 400-1981   Email: kfox@roihospitality.com

Timeline

Server

Walrus Restaurant
07.2022 - Current

Banquet Server

Baymont Inn & Suite Hotel
11.2021 - 02.2023

Server

Cracker Barrel Restaurant
07.2021 - 07.2022

Sales Associate

Plato's Closet
09.2020 - 09.2021

High School Diploma -

Mandan High School

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