Mya Ochoa
Sacramento,CA
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Q
Sacramento, California
04.2025 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Customer Service Representative
Subway
Sacramento, California
09.2022 - 03.2025
- Collaborated with team members to ensure timely food service during peak hours.
- Educated customers on promotions, specials, and nutritional information effectively.
- Assisted customers in selecting menu items and addressing dietary needs.
- Managed cash register operations and processed customer transactions accurately.
- Maintained cleanliness and organization of dining area and food preparation stations.
Retail Sales Associate
Pacsun
Sacramento, California
03.2022 - 08.2024
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly.
- Participated in inventory counts and restocking initiatives regularly.
- Educated customers about promotions and loyalty programs effectively.
- Processed transactions accurately using point-of-sale systems.
Education
High School Diploma -
Natomas High School
Sacramento, CA03-2024
Skills
- Customer service
- Point-of-sale operation
- Product knowledge
- Inventory management
- Team collaboration
- Sales strategy
Languages
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Q
04.2025 - Current
Customer Service Representative
Subway
09.2022 - 03.2025
Retail Sales Associate
Pacsun
03.2022 - 08.2024
High School Diploma -
Natomas High School
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