Mya Roa
Hoboken,NJ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
2nd Street USA
Hoboken, NJ
05.2024 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer inquiries regarding product features, pricing, and availability.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted with Buying new inventory and pricing it for the store.
- Got to know new fashion brands and companies And their values.
- Posted in-store products on the companies online store.
Intern
Sareh Nouri
New York, NY
10.2024 - 10.2024
- Gained experience through one-day internships undertaken in both April and October 2024.
- Managed preparations for Bridal Fashion Week runway display.
- Steamed bridal dresses.
- Prepared take-home bags for fashion show attendees.
- Oversaw organization efforts for model lineup during events.
- Worked behind the scenes.
Brand Ambassador
Forever 21
Jersey City, NJ
07.2022 - 08.2023
- Assisted in the design and production of marketing materials.
- Promoted positive company image through superior customer service experiences.
- Engaged with potential customers, providing product information and answering queries.
- Maintained an up-to-date knowledge base on current industry developments.
- Help with inventory and organize the stock room.
- Maintain a clean space and floor.
- Managed cash register transactions and assisted customers at fitting rooms.
- Assisted in styling customers' outfits as needed.
Education
Bachelor of Arts - Fashion Design And Marketing
Montclair State University
Montclair, NJ12-2026
Skills
- Upselling
- Retail loss prevention
- Customer engagement
- Cleaning techniques
- Time management
- Friendly and outgoing
- Retail merchandising expertise
- Problem-solving skills
- Inventory control
- Task prioritization
- Teamwork and collaboration
- Stocking and receiving
- Listening skills
- Time management
Languages
Spanish
Professional
Accomplishments
- Honors in High school and in first year of college
- Scholarships
Timeline
Intern
Sareh Nouri
10.2024 - 10.2024
Sales Associate
2nd Street USA
05.2024 - Current
Brand Ambassador
Forever 21
07.2022 - 08.2023
Bachelor of Arts - Fashion Design And Marketing
Montclair State University
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