Summary
Overview
Work History
Education
Skills
Timeline
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Mya Roan

Gilbert,AZ

Summary

Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.

Overview

2
2
years of professional experience

Work History

Carryout/Server Assistant

Maggianos
Scottdale, AZ
11.2024 - Current
  • Maintained up-to-date menu knowledge to accurately answer guest questions.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Resolved customer complaints swiftly and professionally when needed.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Greeted guests with friendliness and professionalism.

Host/Busser/Carryout/Cashier

Black Bear Diner
Gilbert, AZ
05.2024 - 01.2025
  • Greeted customers promptly and responded to questions.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Host/Table Busser

Olive Garden Restaurant
Mesa, AZ
11.2022 - 08.2023
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Education

Medical Assisting

Pima Medical Institute
Mesa, AZ
08-2025

Some College (No Degree) - Biology

University of Arizona
Tucson, AZ

Skills

  • Communication skills
  • Team collaboration
  • Customer service
  • Attention to detail
  • Time management
  • Adaptability and flexibility
  • Multitasking and organization
  • Willing to learn

Timeline

Carryout/Server Assistant

Maggianos
11.2024 - Current

Host/Busser/Carryout/Cashier

Black Bear Diner
05.2024 - 01.2025

Host/Table Busser

Olive Garden Restaurant
11.2022 - 08.2023

Medical Assisting

Pima Medical Institute

Some College (No Degree) - Biology

University of Arizona

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Mya Roan