Mya Smith
Norman,OK
Summary
I'm a dedicated multitasker with a strong work ethic and a solid background in teamwork, problem-solving, and organization. I'm always ready to step in and help wherever needed, bringing reliability and dedication to every team I'm part of. As a Computer Science student, I'm committed to continuous learning and skill development, whether working independently or as part of a group. I thrive in both collaborative and self-directed environments, consistently delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Customer Experience Specialist- Guest Services
WetZone Waterpark
- Offered guests information about amenities and local attractions to improve experiences
- Engaged guests in conversation to share information about products, services, and promotions
- Coordinated itineraries for guests before arrival based on requests received by phone.
Teaching Assistant/Camp Counselor
Gallogly College of Engineering/Summer Bridge
07.2024 - 08.2024
- Supported classroom activities, tutoring, and reviewing work.
- Helped 50 incoming college freshmen transition into college.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Transported and escorted program participants to and from activities and on field trips.
Camper
Gallogly College of Engineering/Summer Bridge
07.2023 - 08.2023
- 4 week rigorous course
- Tasked to build a water filter
- Researched water resources
- Worked in a group of four other peers to build, design and develop a water filter using the design process
- Tested and collected data during the building stages
- Presented to judges in a competition out of 12 groups.
Swim Instructor
WetZone Waterpark
07.2023 - 08.2023
- Taught participants of different ages and swimming abilities through camp lessons, group lessons, and private lessons
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Adapted teaching techniques to different learning styles.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Instructed students on proper stroke techniques and safety skills.
05.2022 - 08.2023
- Actively coordinated travel arrangements and accommodations for executives and guests.
Carhop
Sonic Drive-In
01.2022 - 08.2023
- Greeted all customers in a friendly, polite manner with a pleasant greeting
- Properly calculated orders and possessed the ability to give proper change in an accurate, quick, and efficient manner
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
Education
High School Diploma -
International Leadership of Texas- Garland High School
Garland, TXB.S Computer Science -
The University of Oklahoma
Norman, OK01.2027
Skills
- Performance Improvement
- Team Player
- Multitasking
- Problem-Solving
- Attention to Detail
- Time Management
- Positive Attitude
- Energetic and Enthusiastic
- Team Development
- Email and Telephone Etiquette
Extracurricular Activities
- Air Force Reserve Officers' Training Corps (AFROTC)
- Black Campus Ministries InterVaristy Executive Member
Timeline
Teaching Assistant/Camp Counselor
Gallogly College of Engineering/Summer Bridge
07.2024 - 08.2024
Camper
Gallogly College of Engineering/Summer Bridge
07.2023 - 08.2023
Swim Instructor
WetZone Waterpark
07.2023 - 08.2023
05.2022 - 08.2023
Carhop
Sonic Drive-In
01.2022 - 08.2023
Customer Experience Specialist- Guest Services
WetZone Waterpark
High School Diploma -
International Leadership of Texas- Garland High School
B.S Computer Science -
The University of Oklahoma