Mya Storch

- Managing administrative duties such as scheduling appointments, managing titles and license plates, and managing the main phone line.

- Managing an inventory of over 40 loaner vehicle's for the dealership.

- Filing and managing insurance claims for our loaner vehicles.

- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.

- Coordinated communication between departments to streamline information flow and enhance teamwork.

- Responsible for performing all Human Resource related duties including associate relations, talent development, hiring and orientation/onboarding, and employment law compliance.

- Creating a schedule that fits the business needs for over 200 associates.

- Led recruitment efforts by streamlining candidate sourcing and selection processes.

- Lead and promote the adoption of technology services/developments within the company.

- Oversaw compliance with labor laws and company policies, reducing risk of violations.

- Trained and mentored new associates on inventory management and customer service best practices.

- Led apparel team in achieving sales goals through effective merchandising strategies.

- Improved stock accuracy by implementing streamlined inventory processing procedures.

- Managed daily operations, ensuring compliance with company policies and safety standards.

- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.

- Enhanced customer satisfaction through timely and accurate order fulfillment.

- Collaborated with team members to optimize in-store inventory management processes.

- Trained new staff on e-commerce platforms and best practices for personal shopping.

- Consistently met deadlines and quality goals for accuracy and timeliness.

- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.

- Assisted customers with product selection, providing exceptional service and enhancing shopping experience.

- Organized merchandise displays to maximize visual appeal and drive sales.

- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.

- Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.