Mya Sutton
Isla Vista,United States
Summary
Versatile and dedicated professional with a strong background in youth mentorship, customer service, and retail. Demonstrates expertise in effective communication, problem-solving, and conflict resolution. Recognized as a quick learner with a proven ability to adapt and excel in diverse settings.
Overview
3
3
years of professional experience
Work History
Youth Mentor
Club Oak Park
08.2023 - 05.2024
- Supported the emotional and academic needs of at-risk youth, modeling positive behaviors and life choices
- Assisted with behavior management and crisis intervention, improving long-term outcomes
- Developed engaging learning materials and activities to enhance self-esteem and motivation.
Call Center Representative
Cost to Cost
04.2023 - 06.2023
- Delivered exceptional customer service and resolved account discrepancies efficiently
- Educated customers on products and services, maintaining high levels of satisfaction
- Consistently achieved call-handling standards while fostering customer loyalty.
Call Center Representative
Cost to Cost
04.2021 - 08.2022
- Delivered exceptional customer service and resolved account discrepancies efficiently
- Educated customers on products and services, maintaining high levels of satisfaction
- Consistently achieved call-handling standards while fostering customer loyalty.
Retail Associate
Cotton On
01.2022 - 04.2022
- Enhanced customer satisfaction through proactive assistance and product knowledge
- Managed inventory and maintained a clean, organized store environment.
Host
Wood Ranch BBQ
03.2021 - 07.2021
- Managed guest flow and addressed complaints to ensure a positive dining experience
- Coordinated reservations and maintained seating charts to optimize service.
Education
B.A. in Pre-Psychology and Brain Sciences - Psychology
UCSB
Santa Barbara, CA07.2026
A.A. in Psychology for Transfer & A.S. in Social Behavioral Sciences -
Moorpark CC
Moorpark, CA05.2024
High School Diploma -
Agoura High School
Agoura Hills, CA07.2021
Skills
- Customer Service Excellence
- Problem Solving & Conflict Resolution
- Verbal Communication & Leadership
- Dependability & Organization
- Adaptability & Quick Learning
- Team Collaboration
- Professional Appearance
Awards
- Dean's List Moorpark CC - Fall 2021
- Dean's List Moorpark CC - Spring 2023
Timeline
Youth Mentor
Club Oak Park
08.2023 - 05.2024
Call Center Representative
Cost to Cost
04.2023 - 06.2023
Retail Associate
Cotton On
01.2022 - 04.2022
Call Center Representative
Cost to Cost
04.2021 - 08.2022
Host
Wood Ranch BBQ
03.2021 - 07.2021
B.A. in Pre-Psychology and Brain Sciences - Psychology
UCSB
A.A. in Psychology for Transfer & A.S. in Social Behavioral Sciences -
Moorpark CC
High School Diploma -
Agoura High School
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