Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Languages
Timeline
Generic

MYA VAN NORTWICK

Castle Rock,CO

Summary

Experienced healthcare professional with a successful track record in retail sales. Passionate about building strong relationships and possessing a high level of selling expertise. Seeking to leverage healthcare background and proven sales abilities in the medical sales industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Style Associate

Aritzia
07.2024 - Current
  • Required to meet a minimum sales per hour goal each sale season. Earning 4% commission on every sale contributed to the business. Consistently top earner for the business, contributing $760-$1200/hour each day worked.
  • Lead team of 15 sale associates to increase the business efficiency in operations, while exemplifying integrity and focused work with 1:1 clientele.
  • Manage a client portfolio of 10+ high profile-consumers, achieving 80% client retention rate.

Style Associate

Aritzia
05.2024 - 07.2024
  • Responsible for selling clothing on a SPH goal while building strong relationships with clients to enhance their loyalty and affinity to Aritzia.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.

Behavioral Technician

Action Behavior Center for Children with Autism
01.2024 - 05.2024
  • Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
  • Managed a case load of 6-8 clients.
  • Supported family members in understanding ABA principles, empowering them to effectively implement strategies at home.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Recreational Therapist

Craig Rehabilitation Hospital
08.2023 - 12.2023
  • Provided resources and education for patients with traumatic brain injuries (TBI) and their families. This included, but not limited to, assistance with medical devices in the clinic and proper transportation use in public.
  • Presented and reported on a case load of 5-7 patients at, doctor team, rounds. Used anywhere from 2-10 minutes to report on the quantitative and qualitative goals for each patient.
  • Set 3-6 goals for each patient. These goals were to be obtained by the end of patient's in-patient stay (average 12 weeks).
  • Conducted ongoing evaluations of program effectiveness, refining approaches as needed to maximize therapeutic outcomes.

Direct Care

David's House Ministry
02.2022 - 03.2023
  • Protected, and provided care for, 8 residents, fostering supportive relationships.
  • Certified in CPR and First Aid, ensuring client safety and well-being in emergency situations.
  • Supported residents in activities of daily living (ADLs) and decision-making.
  • Empowered individuals to advocate for themselves and strive for independence.
  • Coordinated appointments, schooling, and transportation for residents.

Field Guide

Aspiro Wilderness Therapy
05.2022 - 08.2022
  • Protected and provided adventure therapy for up to 10 adolescents with mental health concerns. Building relationships with about 30+ adolescents.
  • Navigated logistics and collaborated efficiently with co-guides on wilderness expeditions and adventures
  • Guided groups in activities such as hiking, camping, rock-climbing, ensuring safety and well-being in diverse natural environments, these activities started on a Monday and ended on the next Monday. Spent 7 full days and nights with adolescent patients.

Behavioral Technician

Acorn Behavioral Health
05.2021 - 06.2022
  • Applied individualized behavior programs to about 6 clients, at a time, under the guidance of the BCBA.
  • Reinforced desired behaviors and collaborated within a team of 5 colleagues for client well-being.

Receptionist

The TLC Spa
11.2017 - 06.2022
  • Delivered exceptional customer service by managing and creating appointments, greeting clients, and facilitating a smooth check-in and check-out process.
  • Managed approximately 25 incoming calls per day from customers.
  • Provided information regarding available services, maintained a clean and orderly environment, and handled phone inquiries and customer requests.
  • Processed payments and managed customer records for a seamless customer experience.

Nutrition Services Technician

Spectrum Health Continuing Care
01.2019 - 05.2021
  • Coordinated meal selections with special diet orders, ensuring the quality and accuracy of each resident's health services.
  • Served approximately 40 residents per day, ensuring they each had the correct food according to their special diet.

Education

Bachelor of Science - Recreational Therapy, Spanish

Grand Valley State University
Allendale, MI
07.2024

Skills

  • Excellent Interpersonal Communication Skills
  • Leadership confidence
  • Time Management
  • New Hire Training
  • Performance Improvement
  • Sales expertise
  • Goal-Oriented
  • Building client relationships
  • Medical Terminology

Certification

  • BLS & CPR Certification
  • Registered Behavior Technician (RBT)
  • Safety-Care Behavioral Safety Training
  • Defensive Driving Course

Leadership Experience

  • Recreational Therapy Student Association Volunteer Chair
  • IKUS Indian Trails Camp Volunteer
  • Pre-Occupational Therapy Club
  • Ministry Leader
  • Ski for Light Guide
  • Mountain Biking Guide

Languages

Spanish
Limited Working

Timeline

Senior Style Associate

Aritzia
07.2024 - Current

Style Associate

Aritzia
05.2024 - 07.2024

Behavioral Technician

Action Behavior Center for Children with Autism
01.2024 - 05.2024

Recreational Therapist

Craig Rehabilitation Hospital
08.2023 - 12.2023

Field Guide

Aspiro Wilderness Therapy
05.2022 - 08.2022

Direct Care

David's House Ministry
02.2022 - 03.2023

Behavioral Technician

Acorn Behavioral Health
05.2021 - 06.2022

Nutrition Services Technician

Spectrum Health Continuing Care
01.2019 - 05.2021

Receptionist

The TLC Spa
11.2017 - 06.2022

Bachelor of Science - Recreational Therapy, Spanish

Grand Valley State University

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MYA VAN NORTWICK