Mya Waterman

• Supervised employees maintaining safety and water quality for 17 pools across 5 cities.
• Worked in seasonal summer role at multiple locations
• Supervised daily pool operations, ensuring safety and compliance with health regulations.
• Trained and mentored staff on best practices for customer service and facility maintenance.
• Implemented scheduling strategies to optimize staffing levels during peak hours.

• Assisted guests in navigating exhibitions, enhancing overall visitor experience.
• Provided information on exhibits, fostering engagement and education among attendees.
• Managed guest inquiries, resolving issues promptly to maintain satisfaction levels.
• Coordinated logistics for events, ensuring smooth operations and timely execution.
• Supported front desk operations as needed, ensuring smooth transitions during shift changes and peak periods.
• Enhanced guest satisfaction by promptly addressing concerns and providing personalized attention.
• Managed 50-200 customers a day, assisting in ticket purchases during peak hours and holidays.

• Upheld and maintained swimming pools across 6 cities.
• Maintained proper pool chemistry in compliance with city health department standards, Promoted safety and health for all users
• Monitored and enforced pool rules to ensure guest safety
• Maintained records as required by city and state codes.
• Built rapport with customers to enhance overall pool experience
• Cleaned pool and bathrooms daily, ensuring sanitary conditions and customer satisfaction
• Arranged and organized pool furniture for optimal guest use
• Chesapeake: Red Knot at Edinburgh, Adalay Bay, Streets of Greenbrier, Aspire at Towne Place, The Carlton, Woodbriar Apartments, The Amber, South Lakes
• Suffolk: 3800 Acqua Lifestyle
• Centerville Virginia Beach: Magnolia Chase, Cascades, Magnolia Run, Infinity at Centerville Crossing, Royal Pointe, 900 acqua senior living
• Virginia Beach: Cambria at Cornerstone, Choices at Holland Windsor, Eastwind
• Norfolk: Pembroke Towers, East Beach Marina
• Portsmouth: Stonebridge Apartments

• Pool Attendant Seasonal Summer Position at Hideaway at Greenbrier
• Monitored pool areas to ensure safety and cleanliness compliance.
• Assisted residents with pool access and provided information on amenities.
• Conducted routine inspections of pool facilities to identify maintenance needs.
• Supervised over 20 residents per day

Honors Graduate: June 2024

• Dean's List Spring 2026