Experienced pool supervisor known for exceptional customer service and team collaboration. Enhanced facility safety and efficiency through effective inventory management and strict enforcement of safety regulations.
Work History
Pool Supervisor
4 Months
High Sierra Pools | 05.2026 - Current
Conducted regular safety drills with staff, reinforcing emergency response protocols and ensuring quick action during emergencies.
Developed training materials focused on safety procedures, improving overall staff performance and compliance.
Resolved guest inquiries and complaints professionally, enhancing customer satisfaction rates at facilities.
Coordinated with vendors for timely delivery of supplies, maintaining efficient inventory levels.
Pool Supervisor
6 Months
High Sierra Pools | 04.2025 - 10.2025
Supervised daily pool operations, ensuring safety and cleanliness standards were consistently met.
Trained and mentored junior staff on proper pool maintenance techniques and safety protocols.
Conducted regular inspections of pool facilities, identifying maintenance needs and addressing issues promptly.
Managed scheduling for staff shifts to optimize coverage during peak hours and events.
Implemented improvements in pool chemical management processes to enhance water quality and safety.
Enhanced pool safety by implementing and enforcing strict rules and regulations.
Lifeguard Head Guard
4 Months
High Sierra Pools | 05.2024 - 09.2024
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Collaborated with team members to create a safe and welcoming environment.
Conducted routine inspections of equipment, reporting maintenance needs immediately.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Lifeguard
3 Months
High Sierra Pools | 05.2023 - 08.2023
Responded promptly to emergencies, administering first aid as needed.
Responded promptly to emergencies, administering first aid.
Enforced facility rules and guidelines to maintain a safe environment.
Cleaned pool area and equipment daily to ensure a hygienic environment.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Barchelor Degree in Spanish And English - Education
Universidad Cooperativa De Colombia | Bucaramanga | 11.2022
Master in Education - Education
Universidad Cooperativa De Colombia | Bucaramanga | 11.2024
Skills
Pool management
Chemical analysis
Chemical management
Workplace safety
Emergency response
Pool equipment inspection
Pool cleaning
Incident reporting
Certification
Certified Pool Operator Pool & Hot Tub Alliance
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Pool Supervisor
High Sierra Pools
05.2026 - CurrentRead More
Pool Supervisor
High Sierra Pools
04.2025 - 10.2025Read More
Lifeguard Head Guard
High Sierra Pools
05.2024 - 09.2024Read More
Lifeguard
High Sierra Pools
05.2023 - 08.2023Read More
Universidad Cooperativa De Colombia
Master in Education from Education
Read More
Universidad Cooperativa De Colombia
Barchelor Degree in Spanish And English from Education