Mya Watson
Watertown,NY
Summary
Customer-focused professional with experience in hospitality and service-driven environments. Adept at building strong customer relationships, providing personalized assistance, and maintaining a positive, professional atmosphere. Strong communication, multitasking, and problem-solving skills with a proven ability to support both guest satisfaction and sales goals.
Overview
5
5
years of professional experience
Work History
Front Desk Assistant Intern
Wyndham Hotel
Olive Branch, MS
04.2025 - 11.2025
- strong proficiency in Opera Cloud PMS, FOSSE, MARSHA
- Assisted guests with inquiries and provided information on hotel services and local attractions.
- Coordinated room assignments and communicated special requests to housekeeping staff.
- Trained new interns on front desk operations, customer service best practices and OPERA CLOUD
Front Desk Receptionist
Marriott International, Inc.
Schaumburg, IL
05.2021 - 11.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Assisted guests with inquiries, providing information about hotel services and local attractions.
- Coordinated reservations and room assignments using hotel management software to optimize occupancy rates.
- Maintained accurate records of guest interactions, enhancing communication between departments.
- strong proficiency in FOSSE, PMS, MARSHA, OPERA CLOUD
Sales Intern
Napleton Mazda
Palatine, IL
06.2023 - 08.2023
- Developed strong customer relationships through effective communication and personalized service.
- Demonstrated product knowledge by explaining features, benefits, and financing options to clients.
- Analyzed market trends to adjust sales strategies, resulting in improved competitive positioning.
Education
High School Diploma -
Barrington High School
Barrington, ILSkills
- Completing hard task
- Communication skill
- Excellent people skills
- Multi-tasking strength
- Flexible schedule
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Referrals
Laquinta Inn by Wyndham
Jocalyn Hewettle (601) 520-6508 GMA
Renaissance Schaumburg Hotel
Kyle 224-688-9988 front desk manager
Angelina 847-802-2294 supervisor
Volunteering
*Volunteer Service Award* 200+ hours of community service
Timeline
Front Desk Assistant Intern
Wyndham Hotel
04.2025 - 11.2025
Sales Intern
Napleton Mazda
06.2023 - 08.2023
Front Desk Receptionist
Marriott International, Inc.
05.2021 - 11.2024
High School Diploma -
Barrington High School