Mya Williams
Berea College Operations and Sustainability
Kannapolis,NC
1
Language
5
years of professional experience
Engaged professional experienced in guest relations, public communication, event coordination, and team leadership. Known for creating welcoming environments, communicating effectively, and managing sensitive transactions in fast-paced settings. Expertise includes serving diverse communities through campus admissions, international education, and cultural programming, delivering exceptional service with strong interpersonal skills and attention to detail.
Work History
Log House Craft Gallery Business Development & Guest Relations Associate
5 Months- Coordinated tours, events, and gallery experiences while providing welcoming and engaging service to visitors
- Managed, trained, and supervised approximately 15 student employees by delegating tasks, coordinating responsibilities, and leading labor meetings to improve performance, teamwork, and accountability
- Created and scheduled social media content to promote events, crafts, and community engagement
- Supported daily operations, merchandising, and business development while educating visitors about Appalachian and student-made crafts
- Connected with guests from diverse backgrounds and communicated cultural information in an approachable and engaging manner
Seasonal Frontline Clerical
5 Years- Opened and processed more than 675 pieces of incoming mail per shift, maintaining accuracy and efficiency in a high-volume environment
- Served as a table lead, communicating task transitions and coordinating scheduled breaks to maintain smooth team operations and an efficient workflow
- Adapted quickly to a fast-paced professional environment while maintaining productivity and accuracy
Student Ambassador
1 Year 5 Months- Welcomed and assisted prospective students, families, and visitors by providing accurate information about campus, programs, and the admissions process
- Led campus tours ranging from one-on-one visits to groups of more than 100 guests, adapting presentations and communication style to different audiences
- Used a reservation database to organize prospective student visit details, manage schedules, and coordinate campus tour arrangements
- Maintained a professional, hospitable environment and responded to visitor questions with patience and attentiveness
- Led campus tours for prospective students and families, communicating information clearly while creating a positive and memorable experience
- Collaborated with admissions staff, faculty, and fellow ambassadors to coordinate campus visits, events, and daily activities
Carter G Woodson Center Associate
4 Months- Supported programs and initiatives that strengthened connections among Berea College students, campus organizations, and the surrounding community
- Engaged with students, campus guests, and community members to share information and encourage participation in educational and community-focused programming about interracial education
- Assisted with event logistics, including planning, promotion, setup, coordination, and breakdown
Education Abroad Peer Advisor
4 Months- Advised students on education abroad opportunities and application processes, enhancing their understanding of program options
- Guided students through scholarships and grants, clarifying policies and procedures to facilitate informed decision-making
- Promoted education abroad programs through outreach and engagement initiatives, increasing student awareness and participation
Student Manager
9 Months- Assisted students with academic and financial transactions, forms, enrollment verification, and account-related questions
- Provided clear guidance on policies and procedures while handling confidential student information professionally
- Trained and mentored coworkers to support efficient daily operations and consistent service
- Managed daily cash monitoring and financial transactions with accuracy and attention to detail
- Maintained organized records and processed sensitive documentation
Student Cashier
9 Months- Processed deposits and financial transactions accurately while maintaining positive customer interactions
- Assisted campus organizations with fund disbursements and account-related needs
- Managed incoming calls professionally and efficiently, directing questions and requests appropriately
- Delivered courteous, responsive service in a high-volume office environment
Education
Bachelor of Arts - Asian Studies
- Full Tuition Scholarship Recipient
- GPA: 3.61
- South Asian Fusion Dance Ensemble President/Choreographer
- Asian Student Union Social Media Manager
- Japanese Culture and Taiko Club President
Skills
Customer Service
Team Leadership
Cross-Cultural Communication
Conflict Resolution
Adaptability
Public Speaking
Languages
Japanese
Limited Working
Timeline
Log House Craft Gallery Business Development & Guest Relations Associate
Berea College Operations and Sustainability
08.2025 - 01.2026Read More
Carter G Woodson Center Associate
Berea College Center for Interracial Education
08.2024 - 12.2024Read More
Student Ambassador
Berea College Office of Admissions
01.2024 - 06.2025Read More
Education Abroad Peer Advisor
Berea College Center for International Education
01.2024 - 05.2024Read More
Student Manager
Berea College Student Accounts
08.2022 - 05.2023Read More
Student Cashier
Berea College Student Accounts
08.2021 - 05.2022Read More
Seasonal Frontline Clerical
Manpower | JP Morgan Chase
01.2021 - 01.2026Read More
Berea College
Bachelor of Arts from Asian Studies
Read More