Salon Receptionist Melissa and Company Salon
Michigan
06.2024 - Current
Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
Managed appointment scheduling using salon management software to optimize client flow.
Assisted in maintaining a clean and organized reception area, ensuring a welcoming environment for clients.
Monitored inventory levels of salon products, facilitating timely reorders to maintain stock availability.
Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
Communicated with spa team members if clients canceled or changed appointment times.
Escorted clients to spa areas, treatment rooms, and offices.
Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Confirmed appointments, communicated with clients, and updated client records.
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