Ella Gallagher
Buffalo,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Trained in friendly communication with customers and reliable aid through restaurant experience.
Overview
2
2
years of professional experience
Work History
Salon Receptionist/Salon Assistant
Bella A'more Salon
Williamsville, New York
09.2026 - Current
- Welcomed customers, managed phone calls, and promptly addressed emails to ensure positive client experiences.
- Scheduled appointments for customers using an internal software system.
- Supported stylists during client check-in and check-out, enhancing overall service efficiency.
- Organized and set up workstations with required towels and tools for seamless appointment transitions.
- Shampooed, conditioned, and rinsed clients' hair at salon stations to prepare for styling.
Salon Receptionist
Versailles Salon & Spa
Williamsville, New York
08.2026 - Current
- Welcomed clients upon arrival at salon and spa, creating positive first impressions.
- Coordinated communication between stylists and clients to ensure service satisfaction.
- Processed payments and handled cash transactions accurately at the front desk.
- Maintained cleanliness and organization of reception area and waiting room.
- Supported stylists with efficient client check-in and check-out procedures.
Server/Host/To-Go Server/Management Assistant
TexasRoadhouse
Tonawanda, New York
07.2024 - Current
- Delivered attentive customer service in high-volume dining environment.
- Took orders accurately and processed transactions through the POS system.
- Prepared and served food and beverages following Texas Roadhouse standards.
- Maintained cleanliness and organization of dining areas and service stations.
- Resolved customer concerns promptly to enhance guest satisfaction.
- Explained menu items and daily specials clearly and enthusiastically.
- Shared menu and product knowledge with guests in a helpful way.
- Stayed updated on daily specials, new menu items, and promotions.
Education
High School Diploma -
Amherst Central High School
Amherst, NY06-2026
Cosmetology Certification - Cosmetology
Erie 1 Boces
Tonawanda, NY06-2026
Skills
- Meevo salon software
- Appointment scheduling
- Point of sale
- Cash handling
- Customer service
- Team collaboration
- Upselling services
- Time management
- Communication skills
Timeline
Salon Receptionist/Salon Assistant
Bella A'more Salon
09.2026 - Current
Salon Receptionist
Versailles Salon & Spa
08.2026 - Current
Server/Host/To-Go Server/Management Assistant
TexasRoadhouse
07.2024 - Current
High School Diploma -
Amherst Central High School
Cosmetology Certification - Cosmetology
Erie 1 Boces