Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Myah Semien

Norfolk,NY

Summary

Motivated person with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server

Yard House
09.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Cracker Barrel
05.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Cracker Barrel
01.2024 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Bahama Breeze Island Grille
02.2023 - 09.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Volunteer

Humane Society Of Fairfax County
10.2022 - 02.2023

Maintained clean, neat, and operational facilities to serve program needs. I also would socialize with the cats so they could be adopted by families. I communicated with staff about events and new animals that were coming in. Cleaned cat rooms and fed various other animals.

Volunteer

Cat Welfare Association
02.2019 - 06.2019

I kept cats clean and free of contaminates to ensure they were really healthy. I mixed and gave food and water to the cats keeping in mind any special dietary needs. I assisted in maintaining a clean and organized area for cats to live. I played with and entertained the cats to ensure they felt comfortable in their environment.


Education

Master of Arts - Human Services

Old Dominion University
Norfolk, VA
05-2027

High School Diploma -

Hylton Highschool
Dale City, VA
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Teamwork
  • Problem solving
  • Communication
  • Organization
  • Understanding
  • Quality control

Accomplishments

I have been on the Deans list for all of my time at Old Dominion University.

Timeline

Server

Yard House
09.2024 - Current

Server

Cracker Barrel
01.2024 - 06.2024

Server

Bahama Breeze Island Grille
02.2023 - 09.2023

Volunteer

Humane Society Of Fairfax County
10.2022 - 02.2023

Server

Cracker Barrel
05.2021 - Current

Volunteer

Cat Welfare Association
02.2019 - 06.2019

Master of Arts - Human Services

Old Dominion University

High School Diploma -

Hylton Highschool
Myah Semien