MYANH NGUYEN
Dorchester,MA
Summary
A hardworking and reliable worker that excels in socializing and teamwork. Ability to adapt to any work environment and will always fulfill responsibilities with 100% of ability. Looking forward to applying skills into the workforce and creating long lasting relationships and an impactful experience.
Overview
2
2
years of professional experience
Work History
Barista/Chasier
POP FANCY DESSERT BAR
01.2022 - 02.2023
- Provided positive customer service by resolving customer issues and answering questions with friendly and compassionate service
- Prepared/served food and drinks for customers (sandwiches, waffles, pizza, ice cream and milkshakes)
- Created and maintained a clean environment, before and after closing, by doing dishes, mopping, wiping and restocking
- Traveling outside of the work environment (korean festival 2023) to cater and provide exceptional services
Customer Service Associate
CLAW MANIA KINGDOM
02.2023 - 08.2023
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Increased team productivity with effective communication and coordination of tasks.
Server
SHABU ZONE
09.2023 - 07.2024
- Knowledge of menu items while taking orders to ensure customer satisfaction
- Quickly develop relationships with customers and tailor sales towards their needs
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Elsik High School
06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Server
SHABU ZONE
09.2023 - 07.2024
Customer Service Associate
CLAW MANIA KINGDOM
02.2023 - 08.2023
Barista/Chasier
POP FANCY DESSERT BAR
01.2022 - 02.2023
High School Diploma -
Elsik High School
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