Myasia Boone
New York,NY
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and streamlining operations at Victoria Secret. Excelled in team collaboration and problem-solving, significantly improving store efficiency. Skilled in customer service and financial transactions, demonstrating a fast-learning ability and a consistently positive attitude.
Overview
9
9
years of professional experience
Work History
Dsp
Services for the UnderServed Inc
1975 Crotona Ave
08.2023 - Current
- Giving client medication
- Taking clients to doctor appointments
- Setting a goal for clients with their family members
- Scanning documents and adding it to they chart
- Giving house meetings to make sure every staff is on the same page for each client
Store Manger
Sweetgreen
155 E 44th Street
08.2021 - 08.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Victoria Secret
34 Street
11.2019 - 05.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Sales Associate
H&M Retail
42 Street
01.2016 - 10.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Edison Job Corp
Edison, NJ08.2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- CPR
- Skip
- Fast learner
Timeline
Dsp
Services for the UnderServed Inc
08.2023 - Current
Store Manger
Sweetgreen
08.2021 - 08.2023
Store Manager
Victoria Secret
11.2019 - 05.2020
Sales Associate
H&M Retail
01.2016 - 10.2019
High School Diploma -
Edison Job Corp