Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mycah Lopez

Bozeman,Montana

Summary

Motivated student working toward Bachelor's in Marketing. Possess experience in customer service and operations management. Proven success working within fast-paced, collaborative settings.

Overview

4
4
years of professional experience

Work History

Student Supervisor

Miller Dining Hall
08.2021 - Current
  • Provided coverage for all food and beverage stations inside dining hall.
  • Ensured student employees were at their assigned stations during their scheduled shift.
  • Maintained cleanliness of dining hall seating and serving areas.
  • Processed payments for orders and provided customers with change.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Sales Associate

Goodwill
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Retail Sales Associate

Lowe's
03.2021 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cashier

Panera Bread
09.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Marketing

Montana State University
Bozeman, MT
12.2024

Skills

  • Leadership Abilities
  • Problem Solving
  • Emotional Intelligence
  • Customer Service
  • Relationship Building
  • Payment Processing

Timeline

Sales Associate

Goodwill
05.2022 - 08.2022

Student Supervisor

Miller Dining Hall
08.2021 - Current

Retail Sales Associate

Lowe's
03.2021 - 08.2021

Cashier

Panera Bread
09.2019 - 03.2021

Bachelor of Science - Marketing

Montana State University

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Mycah Lopez