Mychell Montoya
Houston,TX
Summary
Detail-oriented Legal Assistant and Receptionist with experience in client services, legal intake, and administrative support. Skilled at managing high call volumes, securing essential legal documentation, and ensuring smooth communication between clients and case managers. Certified Notary Public with a strong ability to multitask and provide professional, client-focused service.
Overview
6
6
years of professional experience
Work History
Legal Assistant / Receptionist
The Law Offices of Hilda Sibrian
Houston, TX
02.2023 - 10.2025
- Managed 200+ daily client calls, ensuring efficient service and document processing.
- Streamlined client intake processes, enhancing case management accuracy.
- Facilitated seamless case transitions, boosting client satisfaction and operational efficiency.
- Balanced diverse tasks, providing exceptional service and maintaining administrative accuracy.
- Offered compassionate client support, fostering trust during legal proceedings.
Computer Technician
Internash Global Services
Houston, TX
10.2019 - 02.2023
- Repaired Dell laptops, enhancing performance and client satisfaction.
- Achieved daily repair targets, boosting service efficiency and reliability.
- Delivered consistent technical support, elevating client trust and productivity.
- Executed timely repairs on Dell laptops, enhancing operational efficiency and achieving consistently high client satisfaction ratings.
- Demonstrated a proactive approach to learning new technologies, enhancing my troubleshooting skills and contributing to team knowledge.
- Maintained comprehensive repair logs to track service history, ensuring accountability and facilitating future repair strategies.
Education
High School Diploma - undefined
Cypress Ridge High School
01.2019
Skills
- Certified Notary Public
- Client Communication
- Customer Service
- High Call Volume Management
- Detail-Oriented
- Organized
- Team Collaboration
- Technical Repair Skills
- Time Management
- Office Administration
- Legal Research
- Critical Thinking
- Social Media Marketing
- Creative Thinking
- Customer Relationship Management
Languages
English - Native
Spanish - Native
Timeline
Legal Assistant / Receptionist
The Law Offices of Hilda Sibrian
02.2023 - 10.2025
Computer Technician
Internash Global Services
10.2019 - 02.2023
High School Diploma - undefined
Cypress Ridge High School