Mydayjah Leclair
Coral Springs,Florida
Summary
Customer-oriented professional with extensive experience in event hosting, food service, and retail. Adept at multitasking, problem-solving, and delivering top-notch customer service. Holds an Associate of Arts and a proven ability to thrive in fast-paced environments. Eager to contribute strong interpersonal and organizational skills to a dynamic role.
Overview
4
4
years of professional experience
Work History
Event Host and Server
Xtreme Action Park
Fort Lauderdale, Florida
04.2022 - 08.2024
Event Hosting Responsibilities:
- Coordinated and managed events, ensuring seamless execution of birthday parties, corporate outings, and special celebrations.
- Acted as the primary point of contact for guests, addressing needs and resolving any issues to ensure a positive experience.
- Set up and broke down event spaces, including decorations, seating arrangements, and AV equipment.
- Worked closely with clients to finalize event details, ensuring personalized experiences.
- Trained new staff on event protocols and guest interaction.
Server Responsibilities:
- Provided fast and friendly service, ensuring guests had an enjoyable dining experience.
- Took orders, delivered food, and provided menu recommendations, upselling specials to increase sales.
- Operated POS systems for order entry, payment processing, and cash handling.
- Maintained a clean and organized dining area, following all safety and health guidelines.
Customer Service Clerk
Publix
Coral Springs, Florida
03.2020 - 11.2022
- Assisted customers with inquiries, product locations, and special requests, ensuring a positive shopping experience.
- Processed customer transactions accurately and efficiently using the POS system, including cash, card, and coupon handling.
- Provided assistance with returns, exchanges, and resolving customer complaints, maintaining professionalism in all interactions.
- Trained new employees on store procedures, customer service practices, and product knowledge.
- Promoted store loyalty programs and special promotions, contributing to increased customer sign-ups.
Education
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL05-2024
Skills
- Customer Service Excellence
- Problem Solving and Conflict Resolution
- Event Coordination and Management
- POS System Operation
- Cash Handling and Inventory Management
- Strong Communication and Interpersonal Skills
- Multitasking in High-Pressure Environments
- Food and Beverage Service
- Team Collaboration and Leadership
- Time Management
Junior Coach | Coral Springs, FL
June 2019 - Dec 2023
- Coached and mentored a team of young athletes, focusing on skill development, teamwork, and discipline.
- Led the team to victory in the AFYLC Championship Competition, demonstrating effective coaching techniques and team leadership.
- Organized practice schedules, developed routines, and provided constructive feedback to help athletes improve their performance.
- Fostered a positive and motivating environment, ensuring all athletes felt encouraged and confident.
- Collaborated with parents and league organizers to coordinate events, practices, and competitions.
Hairstylist | | Coral Springs, FL
January 2021 – Present
- Provided personalized hairstyling services, including cuts, color treatments, and styling for clients in a home-based salon environment.
- Built and maintained a loyal client base through referrals, repeat business, and exceptional customer service.
- Managed appointment scheduling, client communications, and follow-ups to ensure customer satisfaction.
- Stayed up-to-date with the latest trends, techniques, and products to offer clients modern and high-quality services.
- Assisted clients in selecting styles and treatments based on their needs, ensuring a tailored and professional experience.
References
References available upon request.
Timeline
Event Host and Server
Xtreme Action Park
04.2022 - 08.2024
Customer Service Clerk
Publix
03.2020 - 11.2022
Associate of Arts - Biology
Broward College