Myeisha Smith
San Antonio,TX
Summary
Results-driven Non-Commissioned Officer in the United States Air Force who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Section Lead, Standards & Evaluations
United States Air Force
05.2013 - Current
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Kept accurate and updated client records to track progress and provide follow-up.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Led team programs to encourage members to make physical fitness part of daily routines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Maximized quality assurance by completing frequent line checks.
Cashier
Hardees
06.2008 - 05.2013
- Restocked and organized merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Psychology For Addiction And Recovery
Liberty University
Lynchburg, VA05.2023
Associate of Science - Hospitality And Fitness Management
Community College of The Air Force
Montgomery, AL12.2018
Master of Science - Human Services Counseling: Addiction And Recovery
Liberty University
Lynchburg, VA 07.2024 - Current
Skills
- Operational Standards
- Creative Solutions
- Knowledge of Industrial Standards
- Clients Rights
- Treatment Recommendations
- Status Reports
- Case Confidentiality
- Emotional Support
- Volunteer Victim Advocacy
- Menu Oversight
- Safe Equipment Demonstrations
- Exercise Strategies
- Health and Wellness Education
- Safety and Emergency Procedures
- Individualized Training Programs
- Progress Monitoring and Goal Attainment
- Mental Health First Aid Certification
Certification
- Mental Health First Aid
- Sobriety Life Coach
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Timeline
Master of Science - Human Services Counseling: Addiction And Recovery
Liberty University
07.2024 - Current
Section Lead, Standards & Evaluations
United States Air Force
05.2013 - Current
Cashier
Hardees
06.2008 - 05.2013
Bachelor of Science - Psychology For Addiction And Recovery
Liberty University
Associate of Science - Hospitality And Fitness Management
Community College of The Air Force
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