Myel Chambers
Rosharon,TX
Summary
Customer-focused Hospitality Professional experienced in delivering efficient guest experiences and managing cash and POS systems. Achieved high levels of customer satisfaction through effective problem-solving and communication skills. Focused on enhancing customer relationships and driving sales success in dynamic environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dillard's
Pearland, TX
03.2025 - Current
- Greeted and assisted guests with a warm, professional attitude, contributing to a positive first impression.
- Handled POS transactions, returns, and payments accurately and efficiently, ensuring smooth customer experiences.
- Respond to guest questions and concerns while maintaining brand standards.
- Multitasked in a fast-paced environment during peak periods, maintaining service quality and guest satisfaction.
Correctional Officer II
Texas Department of Criminal Justice
Rosharon, TX
06.2024 - Current
- Maintained professionalism and communicated effectively to de-escalate high-pressure situations.
- Followed strict procedures to ensure safety and maintain order within the facility.
- Resolved conflicts promptly and ensured adherence to protocols with meticulous attention to detail.
Sales Associate
Value City Furniture
Baltimore, MD
09.2023 - 03.2024
- Delivered guest-focused service to identify needs and recommend tailored solutions.
- Cultivated rapport with guests, fostering loyalty and encouraging repeat visits.
- Ensured organized and welcoming showroom environment to enhance customer experience.
Team Member
Shake Shack
Baltimore, MD
01.2022 - 03.2023
- Delivered high-volume guest service while maintaining friendliness and accuracy.
- Handled cash and processed POS transactions accurately.
- Worked with team members to enhance guest satisfaction.
Cashier
Walgreens
Baltimore, MD
08.2021 - 01.2022
- Facilitated guest transactions and addressed inquiries to enhance customer experience.
- Assisted guests with purchases, returns, and inquiries.
- Ensured cleanliness and organization of front-end area to support efficient operations.
Education
High School Diploma -
Baltimore Polytechnic Institute
BaltimoreSkills
- Sales Support
- Retail Operations
- Customer Service
- POS Systems
- Cash Handling
- Product Knowledge
- Multiline Phone Handling
- Attention to detail
- Time Management
- Team Collaboration
- Conflict Resolution
- Professional Communication
- Relationship management
- Customer service
Licenses
- Texas Real Estate license
Timeline
Sales Associate
Dillard's
03.2025 - Current
Correctional Officer II
Texas Department of Criminal Justice
06.2024 - Current
Sales Associate
Value City Furniture
09.2023 - 03.2024
Team Member
Shake Shack
01.2022 - 03.2023
Cashier
Walgreens
08.2021 - 01.2022
High School Diploma -
Baltimore Polytechnic Institute