Myene Trimble Yanu
Philadelphia,PA
Summary
Dynamic professional with a proven track record in high-volume coffee environments and transcription accuracy, notably at George Howell Coffee and Ultimo Coffee. Skilled in coffee expertise and fast typing speed, adept at fostering team collaboration and meeting deadlines consistently. Excelled in enhancing customer satisfaction and operational efficiency, demonstrating exceptional multitasking abilities and adaptive creativity.
Overview
10
10
years of professional experience
Work History
Barista
The Last Drop Cafe
12.2023 - Current
- Maintains and operates espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintains regular and consistent attendance and punctuality.
- Cleans counters, machines, utensils, and seating areas daily.
- Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintains a clean and organized workspace for optimal productivity and safety.
- Trains new team members with positive reinforcement and respectful, encouraging coaching.
- Supports training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Transcriptionist
Film Sight
11.2023 - Current
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Adapted quickly to new technology platforms and software programs introduced to enhance overall efficiency levels.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Verified accuracy of transcribed material prior to finalization.
- Optimized transcription process by utilizing advanced software tools, resulting in increased productivity.
Bookseller
Lot 49 Books
11.2023 - 01.2024
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
Barista
Ultimo Coffee
05.2018 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Used POS system to accurately enter orders and process payments.
Transcriptionist
Bekka Mink
08.2021 - 04.2022
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Stayed organized and kept detailed records to accurately track progress and client information.
Barista
George Howell Coffee
08.2017 - 05.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Barista/Server
Cafe Pamplona
05.2014 - 05.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
Bachelor of Arts - Poetry, Visual Art
School of The Museum of Fine Arts - Boston
Boston, MA05.2017
Skills
- Team Player
- Adaptive and creative
- Excellent memory
- Coffee expertise
- Latte art
- Fast Typing Speed
- Meeting Deadlines Consistently
- Proofreading proficiency
- Time Management
- Multitasking Abilities
- Active Listening
- Adobe Premiere Pro
- Sound Editing
- Adobe Creative Cloud
- Raw Footage Handling
- Analytical Thinking
Timeline
Barista
The Last Drop Cafe
12.2023 - Current
Transcriptionist
Film Sight
11.2023 - Current
Bookseller
Lot 49 Books
11.2023 - 01.2024
Transcriptionist
Bekka Mink
08.2021 - 04.2022
Barista
Ultimo Coffee
05.2018 - 09.2023
Barista
George Howell Coffee
08.2017 - 05.2018
Barista/Server
Cafe Pamplona
05.2014 - 05.2017
Bachelor of Arts - Poetry, Visual Art
School of The Museum of Fine Arts - Boston
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