Professional Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline

Jalen Lindsay

SFE - Southwest Foodservice Excellence
Greensboro,NC
1
Certification
7
years of professional experience

Professional Summary

Reliable and organized remote professional with experience working from home in dispatch and customer service environments. Strong communication, active listening, multitasking, and time-management skills, with the ability to prioritize tasks, coordinate schedules, resolve issues, and meet deadlines independently. Comfortable using computers, phone systems, and online communication tools while maintaining professionalism and excellent customer service. Adaptable, dependable, and able to work effectively in a fast-paced remote environment.

Work History

Cafeteria Worker

3 Years
SFE - Southwest Foodservice Excellence | 10.2023 - Current
  • Wash, cut, and cook fruits, vegetables, and meats.
  • Follow recipes to meet nutrition standards.
  • Put food on trays and serve students and staff.
  • Restock food counters, plates, and napkins.
  • Wash pots, pans, dishes, and silverware.
  • Wipe down tables, counters, and kitchen gear.
  • Store food properly in fridges and freezers.
  • Follow health and safety laws

Remote Dispatcher

2 Years 9 Months
Transdev | 09.2023 - 06.2026

As a Dispatcher we create trips for members medical appointments

Act as the central hub between patients, caregivers, medical facilities, and transportation staff.

Proactively relay pickup

times, delays, or schedule changes.

Provide customer support by responding to questions and concerns regarding customer trips including no shows.

Strong communication, problem-solving, and multitasking skills.

Ability to adapt to changing priorities in a fast-paced environment

Front Desk Receptionist

1 Year 8 Months
Planet Fitness | 01.2022 - 09.2023
  • Provide exceptional customer service experience to all members, non-members and users of the facility
  • Enrolling new members and assisting current members with their queries
  • Greeting members and users of the gym as they come through reception
  • Checking in members and verifying memberships
  • Registering prospective members and guiding them to the correct person
  • Providing information on classes and availability
  • Handling questions about cancellation of membership
  • Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
  • Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
  • Serving customers, taking money for activities and accurately accounting or transactions at the end of each shift
  • Welcoming members and visitors to the gym and providing accurate information concerning programmes and activities
  • Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
  • Handling telephone enquiries, recording messages from incoming calls and transferring calls
  • Maintaining a clean and tidy environment, both behind and in front of the counter

Front Desk Receptionist

3 Months
Quality Inn and Suites | 10.2021 - 01.2022

Front Desk Receptionist

1 Year 2 Months
Wingate by Wyndham | 11.2020 - 01.2022
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms.

Daycare Teacher

1 Year 1 Month
Triad Christian Academy | 05.2019 - 06.2020
  • Feeding and grooming children
  • Introducing children to new age appropriate hobbies
  • Sanitizing all toys in play areas
  • Identify and address behavioral problems

Education

Bachelor's - African American Liberal Studies

North Carolina A & T State University | Greensboro, NC | 09.2026

High school diploma

Southern Guilford High School | Greensboro, NC | 06.2019

Skills

Customer Service & Support
Remote Work & Independent
Clear Verbal & Written Communication
Active Listening
Problem-Solving & Conflict Resolution
Multitasking & Prioritization
Order & Delivery Coordination
Computer & Phone Systems
Attention to Detail
Team Collaboration

Personal Information

  • Availability: Willing to relocate: Anywhere
  • Work Permit: Authorized to work in the US for any employer

Certification

Lifeguard Training, AED Certification, CPR Certification, First Aid Certification

Timeline

Cafeteria Worker

SFE - Southwest Foodservice Excellence
10.2023 - CurrentRead More

Remote Dispatcher

Transdev
09.2023 - 06.2026Read More

Front Desk Receptionist

Planet Fitness
01.2022 - 09.2023Read More

Front Desk Receptionist

Quality Inn and Suites
10.2021 - 01.2022Read More

Front Desk Receptionist

Wingate by Wyndham
11.2020 - 01.2022Read More

Daycare Teacher

Triad Christian Academy
05.2019 - 06.2020Read More

Southern Guilford High School

High school diploma
Read More

North Carolina A & T State University

Bachelor's from African American Liberal Studies
Read More
Jalen Lindsay