Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessAnalyst
Myesha Dixon

Myesha Dixon

Houston,TX

Summary

Dedicated professional with over 8 years of experience in community engagement, mental health advocacy, and resource accessibility. Skilled in case management, outreach, crisis intervention, and program coordination to enhance client care and community support services. Strong communication, social media management, and project management skills, leading to measurable increases in engagement and efficiency. Passionate about fostering collaborative environments and delivering innovative solutions to improve operational effectiveness and accessibility.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Communication Liaison / HCBS Referral Program Coordinator

North Texas Behavioral Health Authority
01.2017 - 01.2025
  • Increased community engagement by 40% through managing social media platforms and promoting mental health resources
  • Streamlined HCBS-AMH referral processes, facilitating clinical assessments and ensuring service accessibility for 100+ individuals
  • Developed and implemented outreach strategies that significantly expanded community awareness and engagement

Chief Operations Officer

Destiny’s Giving Hand Incorporated (DGHI)
11.2019 - 05.2021
  • Assisted with development and launch of DGHI’s Resource Center, offering support and resources to foster families
  • Collaborated with the CEO, Board Members, and other key stakeholders to implement strategic initiatives, increasing community engagement and fostering collaborations with local and state agencies, faith-based organizations, and networks

Human Resource Administrator

North Texas Behavioral Health Authority
09.2020 - 03.2021
  • Ensured payroll accuracy and maintained error-free employee records
  • Managed HR documentation, including employment contracts and onboarding materials, enhancing new hire experiences
  • Addressed employee concerns and resolved daily HR-related issues, improving retention and workplace satisfaction

Qualified Mental Health Professional (OCR/ACT)

Child and Family Guidance Center
06.2016 - 12.2016
  • Provided crisis counseling, enhancing client stability and compliance with court-mandated programs
  • Conducted clinical assessments to develop personalized care plans, improving treatment outcomes
  • Delivered in-home support services, ensuring client stability and adherence to legal requirements

Qualified Mental Health Professional

Child and Family Guidance Center
03.2016 - 06.2016
  • Delivered skills training to improve client coping mechanisms and behavioral health
  • Optimized Medicaid billing processes by streamlining clinical assessments
  • Facilitated counseling sessions, leading to measurable mental health improvements

Education

Master of Arts - Sociology

Prairie View A&M University
Prairie View, TX
01.2013 - 1 2015

Bachelor of Science - Criminal Justice

Prairie View A&M University
Prairie View, TX
01.2008 - 1 2012

Skills

Case Management & Client Advocacy

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Certification

Google Project Management Certification, Google, 01/01/24, Present

Additional Information

Open to relocation, Available for federal employment at GS levels based on experience, References available upon request

Timeline

Human Resource Administrator

North Texas Behavioral Health Authority
09.2020 - 03.2021

Chief Operations Officer

Destiny’s Giving Hand Incorporated (DGHI)
11.2019 - 05.2021

Communication Liaison / HCBS Referral Program Coordinator

North Texas Behavioral Health Authority
01.2017 - 01.2025

Qualified Mental Health Professional (OCR/ACT)

Child and Family Guidance Center
06.2016 - 12.2016

Qualified Mental Health Professional

Child and Family Guidance Center
03.2016 - 06.2016

Master of Arts - Sociology

Prairie View A&M University
01.2013 - 1 2015

Bachelor of Science - Criminal Justice

Prairie View A&M University
01.2008 - 1 2012
Myesha Dixon