Myesha Dixon
Houston,TX
Summary
Dedicated professional with over 8 years of experience in community engagement, mental health advocacy, and resource accessibility. Skilled in case management, outreach, crisis intervention, and program coordination to enhance client care and community support services. Strong communication, social media management, and project management skills, leading to measurable increases in engagement and efficiency. Passionate about fostering collaborative environments and delivering innovative solutions to improve operational effectiveness and accessibility.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Communication Liaison / HCBS Referral Program Coordinator
North Texas Behavioral Health Authority
01.2017 - 01.2025
- Increased community engagement by 40% through managing social media platforms and promoting mental health resources
- Streamlined HCBS-AMH referral processes, facilitating clinical assessments and ensuring service accessibility for 100+ individuals
- Developed and implemented outreach strategies that significantly expanded community awareness and engagement
Chief Operations Officer
Destiny’s Giving Hand Incorporated (DGHI)
11.2019 - 05.2021
- Assisted with development and launch of DGHI’s Resource Center, offering support and resources to foster families
- Collaborated with the CEO, Board Members, and other key stakeholders to implement strategic initiatives, increasing community engagement and fostering collaborations with local and state agencies, faith-based organizations, and networks
Human Resource Administrator
North Texas Behavioral Health Authority
09.2020 - 03.2021
- Ensured payroll accuracy and maintained error-free employee records
- Managed HR documentation, including employment contracts and onboarding materials, enhancing new hire experiences
- Addressed employee concerns and resolved daily HR-related issues, improving retention and workplace satisfaction
Qualified Mental Health Professional (OCR/ACT)
Child and Family Guidance Center
06.2016 - 12.2016
- Provided crisis counseling, enhancing client stability and compliance with court-mandated programs
- Conducted clinical assessments to develop personalized care plans, improving treatment outcomes
- Delivered in-home support services, ensuring client stability and adherence to legal requirements
Qualified Mental Health Professional
Child and Family Guidance Center
03.2016 - 06.2016
- Delivered skills training to improve client coping mechanisms and behavioral health
- Optimized Medicaid billing processes by streamlining clinical assessments
- Facilitated counseling sessions, leading to measurable mental health improvements
Education
Master of Arts - Sociology
Prairie View A&M University
Prairie View, TX 01.2013 - 1 2015
Bachelor of Science - Criminal Justice
Prairie View A&M University
Prairie View, TX 01.2008 - 1 2012
Skills
Case Management & Client Advocacy
Community Outreach & Program Coordination
Crisis Prevention & Intervention
Mental Health Services & Clinical Assessments
Social Media & Public Communication
HR Administration & Payroll Processing
Project & Operations Management
Documentation & Compliance
Certification
Google Project Management Certification, Google, 01/01/24, Present
Additional Information
Open to relocation, Available for federal employment at GS levels based on experience, References available upon request
Timeline
Human Resource Administrator
North Texas Behavioral Health Authority
09.2020 - 03.2021
Chief Operations Officer
Destiny’s Giving Hand Incorporated (DGHI)
11.2019 - 05.2021
Communication Liaison / HCBS Referral Program Coordinator
North Texas Behavioral Health Authority
01.2017 - 01.2025
Qualified Mental Health Professional (OCR/ACT)
Child and Family Guidance Center
06.2016 - 12.2016
Qualified Mental Health Professional
Child and Family Guidance Center
03.2016 - 06.2016
Master of Arts - Sociology
Prairie View A&M University
01.2013 - 1 2015
Bachelor of Science - Criminal Justice
Prairie View A&M University
01.2008 - 1 2012