Myesha Griffin
Oxford,MI
Summary
Innovative and dedicated bartender and server with three years of experience in the hospitality industry. Seeking a position to leverage expertise in customer service, industry knowledge, and multitasking abilities to provide exceptional dining experiences. Committed to delivering high-quality service, building strong customer relationships, and contributing to the company's success. Looking to join a dynamic team and continue advancing skills with a strong work ethic and great flexibility.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Server
Strive
10.2023 - Current
- Provided exceptional service to guests during events, ensuring a positive and memorable experience
- Efficiently set up and organized event spaces, including tables, chairs, linens, and decorations
- Assisted in the preparation and serving of food and beverages during events
- Worked effectively as part of a team to ensure smooth operations before, during, and after events
- Responded promptly to guest requests or concerns, resolving issues in a professional manner
Bartender
Huntington Place
10.2022 - Current
- Served a diverse clientele in a high-end environment, maintaining a professional demeanor
- Executed promotional events, increasing bar revenue
- Collaborated with kitchen staff to pair drinks with menu items, enhancing guest experience
- Maintained detailed records of customer preferences, leading to a personalized service approach
Server/Hostess
ADVANTAGE Workforce Solutions
05.2022 - Current
- Greeted and seated guests promptly, ensuring a positive first impression of the establishment
- Managed guest reservations and effectively communicated wait times to optimize seating efficiency
- Provided exceptional customer service by addressing guest inquiries, concerns, or special requests
- Implemented an efficient table rotation system to minimize wait times during peak hours
- Trained new host staff on proper greeting procedures, reservation management, and customer service standards
Bartender
Sacred Heart Seminary
03.2023 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Event Staff
ROSS SCHOOL OF BUSINESS
03.2019 - 06.2021
- Maintained the highest standards of cleanliness and staff conduct, reducing complaints
- Organized events for the company, including social networking events, networking events, and company events serving food, helping set up and break down the event, all while providing excellent customer service to guests
Education
Business Administration -
Oakland Community College
Auburn Hills09.2018
Skills
- Computer skills
- Sales
- Serving Experience
- Driving
- Customer service
- Food service
- Bartending
- Restaurant experience
- Communication skills
- Food safety
- Food handling
- Reliability and punctuality
- Guest relations
- Professional appearance
- Event setup
- Banquet coordination
- Beverage service expertise
- Buffet preparation
- Service tear down
Certification
- Food Handler Certification
- Driver's License
- ETIPS Certification
Timeline
Event Server
Strive
10.2023 - Current
Bartender
Sacred Heart Seminary
03.2023 - 12.2024
Bartender
Huntington Place
10.2022 - Current
Server/Hostess
ADVANTAGE Workforce Solutions
05.2022 - Current
Event Staff
ROSS SCHOOL OF BUSINESS
03.2019 - 06.2021
- Food Handler Certification
- Driver's License
- ETIPS Certification
Business Administration -
Oakland Community College
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