Myesha Martin
Saint Joseph,LA
Summary
Experienced professional with a diverse background in educational support, pharmacy, retail, corrections, and management. Contributes to the development and implementation of classroom activities, utilizing strong interpersonal skills to create a supportive and engaging learning environment. Possesses knowledge of effective classroom management techniques and instructional support strategies, demonstrating the ability to communicate and collaborate effectively with students and educators.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paraprofessional
Tensas Parish School Board
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Remote Prior Authorization Technician
CVS Caremark
11.2022 - 07.2023
- Answer inbound phone calls, receive and request clinical information, and open new prior authorization shells via CoverMyMeds software.
- Ensure access to medications through collaboration with medical providers, pharmacy technicians, and patients.
- Maintain confidentiality and privacy standards of protected health information.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Records/Booking Corrections Officer
Tensas Detention Center
06.2021 - 05.2023
- Record Keeping and Documentation: They maintain accurate and detailed records of inmate activities, disciplinary actions, incident reports, and other documentation related to their duties.
- Responsible for maintaining security and order within correctional facilities such as prisons, jails, and detention centers.
- Answer inbound phone calls from judges, lawyers, and civilians concerning inmates.
- Reporting metrics and documentation to Department of Corrections database
- Complete Intake and Releases files for incoming and outgoing inmates
Assistant Manager / Retail Customer Service
Family Dollar/Dollar Tree
08.2022 - 12.2022
- Provided training to new hires, supervised 7 employees, and prepared and made bank deposits.
- Built effective relationships and assisted employees with solving difficult problems.
- Maintained inventory, placed merchandise orders, and verified incoming shipments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Registered Pharmacy Technician / Retail Customer Service
Walmart
08.2020 - 11.2022
- Trained new employees, handled inbound and outbound calls, prepared prescriptions, and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines.
- Provided excellent customer service by assisting customers at pharmacy counter and answering questions.
- Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, accepted payments, and counted cash drawers.
- Received and verified prescription information, and accurately filled and processed prescriptions by calculating quantities and creating labels.
- Counted, stocked, and rotated medication inventory, placed supply orders, and removed outdated drugs.
- Worked well in a fast-paced environment, and effectively managed time and priorities to meet deadlines.
Pharmacy Technician / Cashier / Retail Customer Service
Fred's Pharmacy
09.2016 - 08.2020
- Trained new hires, counted cash drawer, handled inventory and ordering, and prepared and made bank deposits.
- Filled and dispensed prescription medications, verified for accuracy, ensured patient information was correct and current, and updated when necessary.
- Pulled and un-filled return-to-stock prescriptions, checked in orders, and stocked shelves.
- Managed assigned workstation and tasks to support team in providing prompt and timely customer service.
- Abided by HIPAA guidelines to protect private and confidential information.
Education
No Degree - Early Childhood Education And Special Education
Grand Canyon University
Phoenix, AZ01-2027
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FL01.2023
Diploma - undefined
Tensas High School
Saint Joseph, LA01.2015
Skills
- Pharmacy Industry Software – CoverMyMeds
- Microsoft Office Applications – Word, Excel, PowerPoint, Outlook
- Typing Speed – 47 WPM
- Behavior management
- Effective communication
- Small group and individual assistance
- Teacher support
- Instructional support
- IEP compliance
- Educational support
- Helping students with special needs
- Student supervision
- Social skills training
Certification
- Pharmacy Technician Certification Board (PTCB) | Certified Pharmacy Technician (CPhT) – License #30059315
- Louisiana Board of Pharmacy | Registered Pharmacy Technician (RPhT) – License #CPT014452
- Mississippi Board of Pharmacy | Registered Pharmacy Technician (RPhT) – License #PT225856
- ServSafe – Alcohol and Tobacco Certification (Class A, Class B)
Timeline
Paraprofessional
Tensas Parish School Board
08.2024 - Current
Remote Prior Authorization Technician
CVS Caremark
11.2022 - 07.2023
Assistant Manager / Retail Customer Service
Family Dollar/Dollar Tree
08.2022 - 12.2022
Records/Booking Corrections Officer
Tensas Detention Center
06.2021 - 05.2023
Registered Pharmacy Technician / Retail Customer Service
Walmart
08.2020 - 11.2022
Pharmacy Technician / Cashier / Retail Customer Service
Fred's Pharmacy
09.2016 - 08.2020
Diploma - undefined
Tensas High School
No Degree - Early Childhood Education And Special Education
Grand Canyon University
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
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