Dynamic customer service specialist with a proven track record at Raising Cane's, excelling in problem resolution and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in point-of-sale systems and training new staff, fostering a collaborative environment that boosts service efficiency.
Overview
6
6
years of professional experience
Work History
Cashier/Certified Trainer/Customer Service Specialist Head Cashier
Raising Cane's Restaurants
08.2023 - Current
Processed customer transactions efficiently using point-of-sale systems.
Maintained inventory accuracy through regular stock checks and replenishment.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in training new cashiers on operational procedures and customer engagement techniques.
Collaborated with team members to enhance workflow during peak hours, improving service speed.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/Bagger
Schnucks
10.2022 - 12.2025
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer through regular audits and reconciliations.
Assisted customers with inquiries to enhance shopping experience.
Collaborated with team members to streamline checkout procedures.
Maintained accurate cash drawer and balanced daily register totals.
Trained new cashiers on operational procedures and customer service best practices.
Crew Member
McDonald's
04.2020 - 08.2021
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
Assisted in training new crew members on operational procedures and customer interaction techniques.
Maintained cleanliness of dining area and kitchen, promoting a welcoming atmosphere for guests.
Education
No Degree - Ultrasound Technician
St.Louis Community College
3400 Pershall Rd, St. Louis, MO 63135
08-2028
High School Diploma -
Hazelwood West
15955 New Halls Ferry Road
05-2023
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Order taking
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking
Critical thinking
Problem resolution
Verbal communication
Timeline
Cashier/Certified Trainer/Customer Service Specialist Head Cashier