MyHoa Son
Worcester,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Cook Supervisor
Jewish Health Care Center
08.2012 - 11.2023
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Served consistent portions following recipes and control standards.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored food inventory and supplies to prevent waste.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Diet Technician
Jewish Health Care Center
08.2012 - 11.2023
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
- Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
- Assessed individual nutritional risk and status by interviewing patients.
Kitchen Manager
Eisenberg Assisted Living
10.2018 - 05.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Wait Staff/Cook Supervisor
Eisenberg Assisted Living
10.2018 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Inspected dishes and utensils for cleanliness.
- Cultivated warm relationships with regular customers.
Manager in Training
Health Care Service Group
05.2018 - 09.2018
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Business Administration
Anna Maria College
Paxton, MA05.2009
Skills
- Team Collaboration
- Kitchen Staff Supervision
- Work Schedule Creation
- Inventory Control
- Data Entry Software
- Timesheet Organization
- Line Inspections
Timeline
Kitchen Manager
Eisenberg Assisted Living
10.2018 - 05.2021
Wait Staff/Cook Supervisor
Eisenberg Assisted Living
10.2018 - 05.2021
Manager in Training
Health Care Service Group
05.2018 - 09.2018
Cook Supervisor
Jewish Health Care Center
08.2012 - 11.2023
Diet Technician
Jewish Health Care Center
08.2012 - 11.2023
Bachelor of Science - Business Administration
Anna Maria College
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