Myia Butler

• Developed and implemented marketing campaigns to generate new business opportunities. I did this by using my social media platform where I've accumulated 36k followers.
• Proactively identified solutions for customers experiencing credit issues.
• Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets. I have been able to use platforms like Canva, Fivver, and CHATGPT to assist me in fast tracking projects
• Accomplished closing for loans in the first 3 months as a mortgage loan officer which is very difficult to do in this industry as a newbie.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.

Collaborated with colleagues to develop best practices for efficient and effective tax preparation.

• Developed tailored solutions based on individual client needs, resulting in customized strategies for optimal outcomes.
• Implemented quality control measures within the firm to reduce errors and maintain high standards of service for all clients. Service about 100-150 tax clients per season and ensure that everyone gets extraordinary service by leading a well trained team
• Assessed client tax situations via phone calls and emails. Give clients daily tools to keep up with their expenditures through out the year.
• Identified potential audit red flags to minimize risk of IRS audits.

• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Coordinated with participating vendors during event planning.
• Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
• Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
• Performed event coordination for larger parties and gatherings.
• Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
• Supervised 100s of helpers and co-workers.

• Service high-level executives in an intimate upscale environment where being professional and paying attention to details its top priority.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
• Assisted with inventorying beverage stock and bar supplies.
• Obtained cash bank and stocked service bar to prepare for operation.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Handled high volume bars of 200 people or more. Averaged the highest sales in the company.

• Highly skilled in mixing, garnishing and serving drinks to customers with the expectation of fine-dining services
• Demonstrated ability to keep the bar organized, stocked and clean
• Worked fast and consistent in an upbeat high-volume environment
• Assisted guest in selecting food and items and pairing the items with select cocktails and wine
• Capable of diffusing situations without manager being present
• Averaged $2500-$3000 in sales behind the bar and on the floor on high end
• Average $1000-$1500 on low end.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.

• Within a year, promoted from hostess to waitress with zero experience.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Greet guest at door and seat them in required section
• Provided fast, sufficient, and outstanding service for patrons at a fine dining establishment located in a fast‐ paced
• Prep food to make it look creatively appetizing before running it out to guests
• Converse with guest from all over the world as I was in a busy and diverse airport restaurant.
• Prepared drinks in under 45 seconds