Myia Murray
Houston
Summary
Marketing and customer service professional prepared to take on challenging roles with focus on innovative strategies. Proven ability to lead teams and develop successful marketing campaigns. Known for adaptability and delivering results through collaboration and strategic thinking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Mentor
Spectrum Charter
10.2022 - Current
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
- Enhanced customer engagement through the development of personalized email marketing campaigns.
- Onboarded new team members and coached personnel in marketing tasks.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Developed questionnaires and facilitated focus group discussions.
Supervisor
Walmart
04.2018 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
East Kentwood High School
Kentwood, MI05-2020
Skills
- Sales enablement
- Scheduling
- Project planning
- Expert in Microsoft Office
- Team collaboration
- Data collection
- Customer complaint resolution
- Data collection processes
Certification
Microsoft Excel
Microsoft Powerpoint
Microsoft Excel
Timeline
Lead Mentor
Spectrum Charter
10.2022 - Current
Supervisor
Walmart
04.2018 - 10.2022
East Kentwood High School
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